OP should know by now (just by reading this forum) that the build quality of all Tesla vehicles is highly variable, as is the luck of an owner regarding ending up with a Tesla and the possible problems that occur. Also variable is the functionality and capability of the SvC center to effectively resolve many of these issues. I know many owners that maintain their Tesla Love despite multiple issues resolved and not.
As one of the relatively unlucky owners, spoiled by years of enjoying the build quality, service effectiveness, and interest in customer satisfaction AFTER THE SALE of several premium auto manufacturers (Porsche, Lexus, MB), I maintain a challenging balance of tolerating Tesla as a manufacturer and provider of "service" with the enjoyment of driving one.
The acceleration shudder is a real concern. It wasn’t very obvious at first but now with 15k+ miles I get the shudder in every punch and I am not even flooring it. I am avoiding hard acceleration nowadays because the shudder is getting quite hideous. Now that Tesla is repurchasing my car I no longer need to deal with it for at least another year on the replacement vehicle.
Ummm, you must have not yet received or signed the attestation letter from Tesla that you are not to publicly discuss the repurchasing of your vehicle by Tesla.... can't talk about how I know that....
The shudder on my 2nd X (named Meyers, my first was named Eureka) started after a 2K mile trip, less than a month after delivery, actually audibly "rattles" my L FWD, which I insist is loose as more road noise is heard, but "No issue identified, door fitting per specs" says the SvC about the door, and after replacement of all axles without improvement, there is still no reduction of the shudder, or solution identified by Tesa engineers.
I have given up hope this will ever be resolved... Tesla's primary focus is to Sell, Sell, Sell, and less to Support or Owner Satisfaction...
The shudder doesn't happen when you put the suspension on low. I know that's not a fix, but it does work. I had my CV axles replaced and it fixed the problem. Mine was more than a shudder. It was actually making a buzzing noise under harder acceleration.Hopefully the new shafts are re-designed now so that the problem doesn't come-back.
If you don't already know this, lowering the suspension to low will destroy tires, especially a soft tire like Michelin...
See my thread
Rear wheels "Cupping" on 20" w/ Michelins.
After spending $2K on Michelins from the SvC, only to hear the Service Manager comment the following after 5K miles and vehicle-induced tire dysfunction.."that's the cost of driving a premium vehicle".
I am set to "NEVER" lower suspension at higher speeds...
I guess the only thing soon-to-be new owners can do is test drive the car at delivery and confirm its not an issue right off the bat. If it is then refuse delivery?
Great advice in a perfect world, if you don't mind forfeiting the $5K deposit, but highly impractical as the joy, excitement, and enthusiasm of a Tesla owner during delivery will "blind" even the experienced automobile owner, as was I even on delivery of my 2nd X, which replaced my first because of reasons I cannot discuss publicy.
BESIDES, as mentioned the vibration issue may not develop for week or months, nor the non-closing of the cargo door requiring 5 visits (eventualy only resolved by the local body shop), or the "fart" noise heard when the FWD opens or closes (recurring several times after fixing multiple times), or the wackiness of the CPU eventually requiring a new CPU, or........
After 18 months as an Owner, my derived formula for Tesla and Owners...
IntSaT>BQ>SvC>IntCS, where IntSa=Interest in Sales by Tesla, BQ=Build Quality, SvC=Service, and IntCS=Interest in Owner;s Satisfaction
Want proof of this formula, just reads this forum...
I just hate it when I am right, and look forward to all the "thumbs down" by the lucky Tesla Owners and incorrigable Tesla FanBoys