Third party type 2 EV Charger issues

[chaun]

I purchased a 3rd party ev charger and had an electrician install it. From what I know it's a 3phase and the charger display itself shows 11.3kw charge rate on 16amps so it seems correct. Issue is on the Tesla app it shows a charge rate of 4kw. Not quite sure what the issue here is.

Here is the charger: https://www.isigmatech.com/sigma/products/Portable_EV_charger/Rectangle_EV_Bo/168.html

Car is a Tesla M3 2021 RWD

The charger display shows that the car does actually charge according to the LEDs. Have attempted to shove the charger in a little harder and checked for possible dust in the ports however problem persists.

 

[OwlDownUnder]

The Tesla appears to be only seeing a single phase as there’s normally a 3 in a circle if it’s charging at 3 phase from my experience. Not sure what could cause that but it’s probably why it’s charging at the slow rate.

 

[chaun]

Issue fixed. opened up the internals of the third party charger and flicked the switches. Located on the black boxes

 

[moa999]

Where did you get this charger, and how much?
(I assume you bought it over the Tesla mobile charger for the ability to get 11kW)

 

[chaun]

Cant remember price point but it was cheaper than the tesla mobile charger. can get it off the listed website or aliexpress. Have noticed that there are a few other thirdparty chargers that look identical to this one with different brand slapped on.

 

[Vostok]

Issue fixed. opened up the internals of the third party charger and flicked the switches. Located on the black boxes

Let me guess… this was not explained in the instruction manual, because there was no instruction manual (at least, not one in English)

 

[Nickdp]

Here is the charger: https://www.isigmatech.com/sigma/products/Portable_EV_charger/Rectangle_EV_Bo/168.html

Following this link takes you to the product page but no price.
Can you share what the final landed price incl shipping in AUD worked out to ?

 

[moa999]

I found a bunch of seller on AliExpress with what looked to be a similar product for around $460-480

https://m.aliexpress.com/item/1005002400681802.html

Assume OP had a Euro/GB socket installed as can't find any with Australian 5-pin tails.

 

[Nickdp]

https://m.aliexpress.com/item/1005002400681802.html

Assume OP had a Euro/GB socket installed as can't find any with Australian 5-pin tails.

Great find - I used this link on a desktop PC.
Still cheaper than Gen2 UMC but it's a single-purpose charging solution (i.e. CEE 16A), the UMC at least gives you two solutions 10 and 15A albeit single phase.

Gotta love the (1 of 1) review "no user manual"

 

[Zoltrix77]

Great find - I used this link on a desktop PC.
Still cheaper than Gen2 UMC but it's a single-purpose charging solution (i.e. CEE 16A), the UMC at least gives you two solutions 10 and 15A albeit single phase.

Gotta love the (1 of 1) review "no user manual"

Presumably you could cut off the CEE plug, put on an Australian 3ph plug then make some adaptors 15A and 10A Australian 1p plugs.

Obviously the EVSE is not tat intellegent because it doesn't display actualy charge rate, just what it is set to.

 

[chaun]

Presumably you could cut off the CEE plug, put on an Australian 3ph plug then make some adaptors 15A and 10A Australian 1p plugs.

Obviously the EVSE is not tat intellegent because it doesn't display actualy charge rate, just what it is set to.

The one I currently use shows charge rate. Switching it off and on again you can see the rate of charge, building up from 0. Changing the current (setting it to let's say 8A) it capped at 2kw, same as the standard charger that comes with the car.