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This may be why we are not getting VINs?

"We are working on a new system and the VIN no longer will be on Tesla’s Accounts until 7 days before delivery. However, since yours appointment is tomorrow, this seems like a system glitch. Your VIN is still in our internal system so no worries.

I am going to reach to the appropriate department to get this fixed.

Thank you for bringing it to my attention."

email extract from my ISA

I read this on the tesla website forums... maybe this is a new thing they are doing. Ideas? It was confirmed by two people being told that by ISA's.
 

Dr Gez

Member
Apr 26, 2018
133
67
Ottawa
I am still shocked they changed this - when I custom ordered my Chrysler Pacifica Hybrid, I got my VIN shortly after ordering and 4-5 weeks before delivery. It made shopping for insurance, bank loans, etc a lot easier. This 7 day rule is ridiculous - my insurance broker said they will not even give me any firm quotes without a VIN
 

MIT_S60

Active Member
Nov 23, 2016
1,056
913
Orange County, CA
I am still shocked they changed this - when I custom ordered my Chrysler Pacifica Hybrid, I got my VIN shortly after ordering and 4-5 weeks before delivery. It made shopping for insurance, bank loans, etc a lot easier. This 7 day rule is ridiculous - my insurance broker said they will not even give me any firm quotes without a VIN
I've read a few cases on this forum where people claimed their VINs were sold to someone else and had to wait longer for delivery. I wonder if this has to do with it.
 
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Dr Gez

Member
Apr 26, 2018
133
67
Ottawa
I suspect it is to allow them flexibility to make delivery changes as needed. For example I got my VIN as part of the bid batch for May 15 and May 16 - I have a bad feeling that they decided to divert those cars elsewhere since there has been no email from Tesla - if I didn't have a VIN I would never have known. Pure speculation on my part but I have a bad feeling this means further delays for those of us in the May 15/16 VIN batch in Ontario
 
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trunkmonkey

Member
May 11, 2018
34
28
Texas
"We are working on a new system and the VIN no longer will be on Tesla’s Accounts until 7 days before delivery. However, since yours appointment is tomorrow, this seems like a system glitch. Your VIN is still in our internal system so no worries.

I am going to reach to the appropriate department to get this fixed.

Thank you for bringing it to my attention."

email extract from my ISA

I read this on the tesla website forums... maybe this is a new thing they are doing. Ideas? It was confirmed by two people being told that by ISA's.

This is a good theory, but I'm in Texas. I have to pay for the car completely before they will even ship it. I need the VIN way before a week from delivery. So this solution doesn't work for everyone.

TM
 

Dr Gez

Member
Apr 26, 2018
133
67
Ottawa
This is a good theory, but I'm in Texas. I have to pay for the car completely before they will even ship it. I need the VIN way before a week from delivery. So this solution doesn't work for everyone.

TM

I honestly don't know what they're thinking. There are so many of these differences in states, province requirements and for them to want to withhold a VIN - makes no sense. It almost feels a bit shady.
 

trunkmonkey

Member
May 11, 2018
34
28
Texas
If this is the actual plan, it is a bit odd for sure. Could just be what the CS people were told to say? I don't know. Again, for Texans there is no delivery until you get a VIN and pay them, so it can't be the final solution. At least that's what I tell myself...

TM
 

geoffreak

Driving My Model 3
Dec 1, 2015
393
526
Dallas, TX
This is a good theory, but I'm in Texas. I have to pay for the car completely before they will even ship it. I need the VIN way before a week from delivery. So this solution doesn't work for everyone.

TM

I've been hearing (including directly from Tesla), that they are shipping cars prior to payment in Texas. You just won't get a delivery date assigned until payment.
 

trunkmonkey

Member
May 11, 2018
34
28
Texas
I've been hearing (including directly from Tesla), that they are shipping cars prior to payment in Texas. You just won't get a delivery date assigned until payment.

That's cool if it's true. I still find it hard to believe they'd only give their customers a 7-day notice to secure a loan, deal with insurance, sell an old car, etc. To be fair, I've taken care of all of that already. I'm driving a borrowed 2007 Toyota Yaris until I get my car. The good thing is that a month or so of the Yaris will really give me a sense of appreciation for the Tesla.

TM
 

SpiceWare

Member
Sep 5, 2015
826
1,079
Fresno, Texas
I've been hearing (including directly from Tesla), that they are shipping cars prior to payment in Texas. You just won't get a delivery date assigned until payment.

The following was in the email I received when my ISA first contacted me on the 2nd, complete with the yellow highlighting. Payment went through earlier this week, delivery's for the 30th, so it's definitely not already in Texas.

Screen Shot 2018-05-18 at 5.29.21 PM.png
 
I am still shocked they changed this - when I custom ordered my Chrysler Pacifica Hybrid, I got my VIN shortly after ordering and 4-5 weeks before delivery. It made shopping for insurance, bank loans, etc a lot easier. This 7 day rule is ridiculous - my insurance broker said they will not even give me any firm quotes without a VIN

Once the delivery dates set, you can ask your ISA send you a Pro-Forma invoice, that includes your VIN
 

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