I had a smooth experience with Tesla from ordering to receiving my VIN to the delivery date. Even though I had to call about 10x at the Mt Kisco SC before anyone picked up (since I wanted to change my delivery date), I was overall relieved that my customer service experience was, so far, smooth. I had read on Reddit that others had trouble even getting anybody on the phone, and some were waiting on a VIN for many weeks and even months with no updates.
My delivery was a few days ago. I went to Mt Kisco, NY to pick up my new car. I've never purchased a Tesla before, so needless to say I was super excited.
I've been reading Reddit prior to delivery and read that Tesla's quality control is not very good. So on delivery day, I was looking out for some of the common panel gaps and paint chips. I noticed some panel gaps, alignment issues, and paint scratches. The Tesla advisor told me all the panel gaps and alignment issues were within spec; as for the paint scratch, he said he will document it so it can get fixed during the next service appointment. So here are some of my questions, and I hope some of you will be able to help me with that.
First, I noticed the car had 48 miles on the odometer. Is that normal for a new Tesla?
Secondly, could you guys take a look at these panel gaps for me? Are these normal?
Pictures: Tesla Model 3
Lastly, thank you so much for your help. I appreciate it. I apologize if this issue has been posted a bunch of times here. I'm still learning and browsing these forums.
Happy Holidays!
(For those curious, my VIN is 854xxx and I purchased a SR+.)
My delivery was a few days ago. I went to Mt Kisco, NY to pick up my new car. I've never purchased a Tesla before, so needless to say I was super excited.
I've been reading Reddit prior to delivery and read that Tesla's quality control is not very good. So on delivery day, I was looking out for some of the common panel gaps and paint chips. I noticed some panel gaps, alignment issues, and paint scratches. The Tesla advisor told me all the panel gaps and alignment issues were within spec; as for the paint scratch, he said he will document it so it can get fixed during the next service appointment. So here are some of my questions, and I hope some of you will be able to help me with that.
First, I noticed the car had 48 miles on the odometer. Is that normal for a new Tesla?
Secondly, could you guys take a look at these panel gaps for me? Are these normal?
Pictures: Tesla Model 3
Lastly, thank you so much for your help. I appreciate it. I apologize if this issue has been posted a bunch of times here. I'm still learning and browsing these forums.
Happy Holidays!
(For those curious, my VIN is 854xxx and I purchased a SR+.)