Tesla Motors Club
MAny of you seems to have experience the upsetting noise while supercharging on cold climate or changing altitude.
The good news is that Tesla is aware of it, has a service bulletin and a procedure to fix it:
https://static.nhtsa.gov/odi/tsbs/2019/MC-10163736-9999.pdf
The not so good news is that I just opened a service call with Tesla, and they told me by text that they can fix it, but because the issue doesn't impair the vehicle in any way, they will charge me for the fix, if I decide to go ahead with the service call.
Why are they willing to come to my place to fix any number of rattles but not to fix this? I understand the service centers are full all the time, but this job is quoted as a 15 minute repair on the bulltin itself.
Anyone got better luck with Tesla with this issue?
The good news is that Tesla is aware of it, has a service bulletin and a procedure to fix it:
https://static.nhtsa.gov/odi/tsbs/2019/MC-10163736-9999.pdf
The not so good news is that I just opened a service call with Tesla, and they told me by text that they can fix it, but because the issue doesn't impair the vehicle in any way, they will charge me for the fix, if I decide to go ahead with the service call.
Why are they willing to come to my place to fix any number of rattles but not to fix this? I understand the service centers are full all the time, but this job is quoted as a 15 minute repair on the bulltin itself.
Anyone got better luck with Tesla with this issue?