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Time for a new HV Battery

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Wow. I'm looking to get the pack replaced on my 2013 S 85. Today Tesla got back to me said only option is a reman pack - no new packs available. The reman pack I got from Tesla to replace my original pack lasted 16 months and 57k miles.

View attachment 899888
Tell them to give you a quote for 1014116-00-C
Or get the reman option and hope to get the new one as few have done here
 
Tell them to give you a quote for 1014116-00-C
Or get the reman option and hope to get the new one as few have done here
I'm at $16k for the reman pack. My last reman lasted 16 months and 57k miles - I'm not going to pay $16k for that.

I'm guessing a new pack would run more like $20k, or even more - and somehow where I am only reman packs are available, and only new packs are available in California. I'd probably spend the $20k on a new pack if they would sell it to me, and I was confident I'd get 200k miles out of it like I did my original pack.

I'm looking into third-party options.
 
Tempting, but I'm really afraid of getting a reman pack that lasts only 57k miles.
Do they adjust the estimate and charge more if you approve the reman and they switch to a new?
They try to. Yeah. One guy on here fought for the reman pack price and got it. Ymmv
My service center near me wouldn't put the 1014116-00-c , I had to go to a different service center till I found a yes
 
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Original 8 year unlimited mile warranty was great for high mileage drivers. But post warranty is quite challenging. Reman packs with higher mile used cells statistically may not last the high mileage use within the now much lower warranty level. Even new packs won't get original warranty level but at least statistically can last longer with high mileage use.

Quite ironic, high mileage drivers got most value out of original warranty. Low mileage driver did not. After warranty, situation seems to be opposite.
 
Wow. I'm looking to get the pack replaced on my 2013 S 85. Today Tesla got back to me said only option is a reman pack - no new packs available. The reman pack I got from Tesla to replace my original pack lasted 16 months and 57k miles.

View attachment 899888

Unless something has changed recently, the Service Centers do not know what pack (reman or new) is eventually going to be shipped to them. We have seen so many preliminary invoices posted here for the reman packs only to see the shipped pack was a new one. Some owners also did not end up paying for the price difference.
 
Wow. I'm looking to get the pack replaced on my 2013 S 85. Today Tesla got back to me said only option is a reman pack - no new packs available. The reman pack I got from Tesla to replace my original pack lasted 16 months and 57k miles.

View attachment 899888

We can jump in here to call out that our certified reman packs with full warranty, and of course full supercharging capability, have an 18 month payback compared to what Tesla offers. $0.15 per mile vs the $0.35 per mile cited in the quote above.

@tes-s be sure to check out the offerings that both @Recell and @wk057 can offer you. We’re confident you’ll be just as happy as @Tessie'sMom and countless others have been in going that route.

www.recell-ev.com
www.057tech.com

#consumerchoice
#liftingallboats
 
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Original 8 year unlimited mile warranty was great for high mileage drivers. But post warranty is quite challenging. Reman packs with higher mile used cells statistically may not last the high mileage use within the now much lower warranty level. Even new packs won't get original warranty level but at least statistically can last longer with high mileage use.

Quite ironic, high mileage drivers got most value out of original warranty. Low mileage driver did not. After warranty, situation seems to be opposite.
Yeah, as relatively low-mileage drivers (me 10K/yr, work-from-home wife 5K/yr) we always expire our new vehicle and extended warranties on the time limit, not the mileage limit. So a reman pack that lasted "only" 16 months / 57K miles sucks in general, but the question is are reman packs likely to die from age-related issues or mileage-related issues?

Because if it was more about mileage, 57K miles would last our household between 5 to 10 more years. But if it was age-related, 16 months is 16 months.
 
Yeah, as relatively low-mileage drivers (me 10K/yr, work-from-home wife 5K/yr) we always expire our new vehicle and extended warranties on the time limit, not the mileage limit. So a reman pack that lasted "only" 16 months / 57K miles sucks in general, but the question is are reman packs likely to die from age-related issues or mileage-related issues?

Because if it was more about mileage, 57K miles would last our household between 5 to 10 more years. But if it was age-related, 16 months is 16 months.

I think for EVs that depends on lithium batteries naturally have to factor in age related degradation. So age is likely a factor besides mileage. Don't know what the full statistics are but we do read about lower mile older battery packs failing. But there are other failure mechanisms such as water ingress so hard to untangle the data.

On a reman pack from Tesla, perhaps age of cells is a factor on longevity (along with many other factors)

Finally, reman process and quality control itself must be considered. I think particularly for those members in EU. Really doubtful Tesla wants to keep on shipping large and heavy items back to the states for rebuild (HV battery, large drive unit) This means developing local rebuild capabilities (probably contracted out) Furthermore, will likely be dependent on individual rebuilder personnel's abilities and thoroughness. For any company, domestic efforts are usually better controlled and matures faster than foreign locales. EU seems so far down stream from Tesla's seemingly already chaotic domestic processes.

If go reman path, I'd be more confidence with 057 and recell-ev than Tesla's reman processes. These aftermarket rebuilders are specialists. As for Tesla reman, I've seen some hints of shoddy work on Tesla reman batteries and LDUs from just randomly encountered net info. My car's reman LDU had a whine which Tesla refused to address. When I rebuilt it myself, a bearing had spun in the bore as the result of improper assembly without any retaining compound.
 
My service center was adamant that only reman pack was available. It could be they have different availability by location.

I'm exploring 3rd party reman packs. After my 57k miles Tesla reman, I'm very hesitant to go that route again.
 
My service center was adamant that only reman pack was available. It could be they have different availability by location.

I'm exploring 3rd party reman packs. After my 57k miles Tesla reman, I'm very hesitant to go that route again.

@tes-s feel free to send us a direct message or email us at [email protected] with a screenshot of the Alert screen from your center console - or barring that, a list of the error codes that Tesla has provided to you. From there we can work with you to build out a solution to get your Model S back on the road.

Our backlog is typically only 1-2 weeks out and we can arrange pickup as early as next week. We can swap in a replacement pack same day/next day, so quick turnaround.

again, email us direct at [email protected]
 
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My service center was adamant that only reman pack was available. It could be they have different availability by location.

I'm exploring 3rd party reman packs. After my 57k miles Tesla reman, I'm very hesitant to go that route again.
I think some statistical perspective might be of some help. We can't dismiss your reman 16month/57K mile pack that has crapped out, and it would be helpful to know the average longevity of a reman pack before committing to spend $14K, but I'm not sure how many people can give you an educated estimate of how long and how far a Tesla reman battery pack should last. In my memory, I can only remember two instances on this forum where someone had two consecutive reman battery pack replaced within a 2 year period. We also don't know Tesla's reman process (and perhaps shortcomings), meanwhile 3rd party supporters are much quicker to explain their process.

Personally, I would try to get in touch with other Tesla Service Centers to get their opinions on whether a true reman pack is the only option. I would tow my Tesla up to 500 miles to get a chance of hitting the new "90 kWh" pack lottery. Otherwise I would go 3rd party and have the car either placed on a trailer or train to transport the car to TX or NC. Best of luck with this, I know it's something we all must dread.
 
I think some statistical perspective might be of some help. We can't dismiss your reman 16month/57K mile pack that has crapped out, and it would be helpful to know the average longevity of a reman pack before committing to spend $14K, but I'm not sure how many people can give you an educated estimate of how long and how far a Tesla reman battery pack should last. In my memory, I can only remember two instances on this forum where someone had two consecutive reman battery pack replaced within a 2 year period. We also don't know Tesla's reman process (and perhaps shortcomings), meanwhile 3rd party supporters are much quicker to explain their process.

Personally, I would try to get in touch with other Tesla Service Centers to get their opinions on whether a true reman pack is the only option. I would tow my Tesla up to 500 miles to get a chance of hitting the new "90 kWh" pack lottery. Otherwise I would go 3rd party and have the car either placed on a trailer or train to transport the car to TX or NC. Best of luck with this, I know it's something we all must dread.

Good perspective. But most stats are going into black hole. Higher volume 2013s are now 10 years old so if reman packs got installed within last 4 year, warranteed repair went to SC and stats into black hole.

I've had no luck with my nearby high volume SC. All customer interface handled by no car knowledge lower priced labor following HQ decision tree. Sounds like common experience now at most SCs.

So nearly impossible to gain stat info on Tesla reman packs before ante up for the $14k lottery.

It would be interesting to see if this reman unavailability lottery holds going forward. This lottery depends on Tesla's logistic problems of not knowing if reman is available before quoting customer. Also sourcing new pack manufacturing is probably easier than reman.