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Also, just as an FYI for everyone, my Tesla Account page still shows "We are drafting up your contract and will contact you when you can make your final payment."
However, I have already finalized everything and made final payments. The vehicle is being delivered as I type, so don't lose hope if your account page doesn't seem to update.
Just hound your delivery specialists every now and then to get as many updates as possible.
I wonder if the insurance thing is holding you up? When I asked them about insurance without vin, they told me to upload my current insurance policy number. In my account section it has my current policy number. I will add my MX to my current policy when I am closer to taking delivery as insurance is more expensive on the MX. Currently car is "In Transit" to Hawaii, who knows how long that will take.U got your VIN?
So how does one get a delivery support specialist?
Mine included their information in the "prepare for delivery" email that was sent from Tesla when I ordered the car.
If you didn't get one, just call your local delivery center and ask to speak to a delivery specialist or see who is assigned to your order.
Update:
I got my MX on 23rd May. I got a call the evening before from the delivery centre the night before asking if it was still ok to deliver at the tentative delivery time. This was after I had spoken 3 times to the Nevada centre that day and all of them told me it would be delayed. Up until the minute that it was delivered to our house my Tesla page said drafting contract. I never received any email/phone call from a delivery advisor, nor did I get any update emails.
Process was far from ideal but happy to have the car and it's great so far.
My advice for anyone else in the same position is to call the local service centre. Those guys were far more helpful and knowledgable than you get through the main number which puts you through to Nevada.
Update:
I got my MX on 23rd May. I got a call the evening before from the delivery centre the night before asking if it was still ok to deliver at the tentative delivery time. This was after I had spoken 3 times to the Nevada centre that day and all of them told me it would be delayed. Up until the minute that it was delivered to our house my Tesla page said drafting contract. I never received any email/phone call from a delivery advisor, nor did I get any update emails.
Process was far from ideal but happy to have the car and it's great so far.
My advice for anyone else in the same position is to call the local service centre. Those guys were far more helpful and knowledgable than you get through the main number which puts you through to Nevada.
Longtime forum stalker, soon to be new MX owner.
Placed my order 5/9, received text on 5/22 for delivery the following week. My Tesla account was updated after I received the text with the VIN.
Hello,
I’m new here and this is my first post.
Like many others, I too am getting impatient with the silence from Tesla. I placed my order on 5/10/19 (MX 100D Black on Black w/22” wheels) and received the generic e-mail the next day from Tesla Costa Mesa. Crickets since then. No VIN on my account and I still have the option to update/make changes. I know it will be worth the wait but the wait is driving me crazy. !
Hello,
I’m new here and this is my first post.
Like many others, I too am getting impatient with the silence from Tesla. I placed my order on 5/10/19 (MX 100D Black on Black w/22” wheels) and received the generic e-mail the next day from Tesla Costa Mesa. Crickets since then. No VIN on my account and I still have the option to update/make changes. I know it will be worth the wait but the wait is driving me crazy. !
Congratulations. Still waiting here. Looks like all the deliveries so far have been Long Range. Anyone got a VIN or delivery date for a performance model?