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Tips/Tricks to getting firmware updates

Foss

Member
Aug 22, 2017
26
7
Denver
I'm still stuck on 2018.10.4 8bbdc66 and have tried everything I've found on this board to get 12.x at least. I've tried the following without success:

1. Connected to Wifi (at work) for about 8 hours a day for 5 days a week.
2. Reboot ICU/MCU.
3. System shutdown for 2-3 minutes and restarting.
4. Tried calling my Service Center about pushing update, and their response was more or less, "You'll get it when you get it."

Any other tips/tricks?
 
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Kevin Bohacz

Supporting Member
Supporting Member
Aug 8, 2017
126
246
Jacksonville, Florida
I had not received the update to 2018.12 for weeks which was unusual for me. I recalled having turned off sharing data with Tesla while trying to diagnose a slowdown of my MCU which occurred with the 2018.4 update. On April 12 I switched data sharing back on and within 24 hours got the update to 2018.12... It's probably just a coincidence but might be worth a try if you have data sharing turned off?
 

Foss

Member
Aug 22, 2017
26
7
Denver
I had not received the update to 2018.12 for weeks which was unusual for me. I recalled having turned off sharing data with Tesla while trying to diagnose a slowdown of my MCU which occurred with the 2018.4 update. On April 12 I switched data sharing back on and within 24 hours got the update to 2018.12... It's probably just a coincidence but might be worth a try if you have data sharing turned off?

Data sharing has been on since I've gotten the car unfortunately.
 

FlyinLow

Enjoy the journey
Feb 5, 2018
335
328
29036
Take the car in for service. If you need the yearly service done or some other item accomplished, any excuse will do. Ask for them to push the latest firmware update while you are there.
 
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Knightowl

Whovian
Oct 14, 2016
570
482
Colorado Springs
I'm still stuck on 2018.10.4 8bbdc66 and have tried everything I've found on this board to get 12.x at least. I've tried the following without success:

1. Connected to Wifi (at work) for about 8 hours a day for 5 days a week.
2. Reboot ICU/MCU.
3. System shutdown for 2-3 minutes and restarting.
4. Tried calling my Service Center about pushing update, and their response was more or less, "You'll get it when you get it."

Any other tips/tricks?


Well if it is any solace I am in the same boat on 2018.10 so maybe you and I will end up in the same 'batch' for the update.
 

bmah

Moderator
Supporting Member
Mar 17, 2015
4,175
7,745
Lafayette, CA, USA
Take the car in for service. If you need the yearly service done or some other item accomplished, any excuse will do. Ask for them to push the latest firmware update while you are there.

My opinion only: I'm not a big fan of coming up with reasons to take your car in for service, just to get new firmware (not sure if this is what you meant). This just strains their resources, and the service centers that I have been to are all very busy.

OP: You're not significantly behind the curve when it comes to firmware upgrades. Based on what I've learned here (and my experience over the last three years) the best thing you can do is just make sure your car can get access to the Internet (and the Tesla VPN) via WiFi. Doesn't matter how many "bars" you get (if you have a weaker signal, it may take slightly longer because the WiFi radios will turn down their transmit/receive data rates, but it shouldn't prevent you from receiving an update). Other than that, there's not really a "trick" that you can use to force an update before Tesla's roll-out policies decide you should get it. Tesla software roll-outs aren't like iOS, where everyone can jump in and download a new software version on the first day it's available.

Oh yes, remember to point your car towards Fremont, and rotate the tires so the valve stems are all facing upwards. :)

Bruce.
 

Foss

Member
Aug 22, 2017
26
7
Denver
My opinion only: I'm not a big fan of coming up with reasons to take your car in for service, just to get new firmware (not sure if this is what you meant). This just strains their resources, and the service centers that I have been to are all very busy.

OP: You're not significantly behind the curve when it comes to firmware upgrades. Based on what I've learned here (and my experience over the last three years) the best thing you can do is just make sure your car can get access to the Internet (and the Tesla VPN) via WiFi. Doesn't matter how many "bars" you get (if you have a weaker signal, it may take slightly longer because the WiFi radios will turn down their transmit/receive data rates, but it shouldn't prevent you from receiving an update). Other than that, there's not really a "trick" that you can use to force an update before Tesla's roll-out policies decide you should get it. Tesla software roll-outs aren't like iOS, where everyone can jump in and download a new software version on the first day it's available.

Oh yes, remember to point your car towards Fremont, and rotate the tires so the valve stems are all facing upwards. :)

Bruce.

I agree that making a trip to the SC is not a great solution. I'm just starting to get impatient that a majority of cars tracked via TeslaFi are now on a later firmware than me. I can certainly use the newer maps/navigation in CO and am generally an early adopter.
 
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chmax73

Member
Nov 29, 2017
9
11
Zurich, Switzerland
I am also not on the latest Firmware, still on 2018.10.4...
Since I am not sure that EU cars will get the new Navigation, I am not really in a hurry...

Btw, has anyone in EU got the 2018.14.2 Firmware and the Nav update?
 

brkaus

Well-Known Member
Jul 8, 2014
8,025
6,508
Austin, TX
Per teslafi.com firmeware tracker -

Newer than 2018.10.4 - 810
On 2018.10.4 - 426
Older than 2018.10.4 - 386

There are currently 812 on 2018.10.4 and older.

Therefore, the majority is not ahead of your firmware version.

Yes, that will change soon :)
 
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CuriousG

Active Member
Dec 1, 2015
1,532
1,495
Elk Grove, CA
I'm still stuck on 2018.10.4 8bbdc66 and have tried everything I've found on this board to get 12.x at least. I've tried the following without success:

1. Connected to Wifi (at work) for about 8 hours a day for 5 days a week.
2. Reboot ICU/MCU.
3. System shutdown for 2-3 minutes and restarting.
4. Tried calling my Service Center about pushing update, and their response was more or less, "You'll get it when you get it."

Any other tips/tricks?
I called the Tesla number that they use for roadside assistance. I explained, at the time, that I needed the Model 3 firmware update that enabled scheduled charging. The person wasn't able to help me but said he would forward it to another person. I receive an e-mail from a Diagnostic Support Specialist that said he pushed the firmware update. I tried e-mailing back the other day asking for Model S (improved CID) and Model 3 (AP scroll wheel) without a reply. I did receive a Model 3 update but none for the Model S. I also explained that I went into the SC to replace 12V battery and they didn't push newest update (received one that morning). YMMV.
 

Gwgan

Almost a wagon
Aug 11, 2013
2,917
2,168
Maine
My car was at the SC for the 50k mi service which includes “Checked firmware version: Updated to latest version.” all the while I was getting a daily reminder on my phone that a new version was available and I ran the update as soon as I got home with the car.
 

FlyinLow

Enjoy the journey
Feb 5, 2018
335
328
29036
My opinion only: I'm not a big fan of coming up with reasons to take your car in for service, just to get new firmware (not sure if this is what you meant). This just strains their resources, and the service centers that I have been to are all very busy

I agree. The best solution is waiting for the updates to download via WiFi or 3G/LTE. Until the “request latest firmware” button in the Tesla menu all other “tricks” are likely not very practical.

Today while I was out of the car at a Supercharger while putting in some juice and when I came back the Nav update release notes were showing on the center display.

A7813596-32C8-4734-AF9B-B60B597A76D5.jpeg

Is there any correlation between a Supercharger and updates?
 

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