Hi everyone, first time poster here.
I bought my Standard Range + in March of this year and have 5900km on it as of today. I drive relatively concervatively, using standard regenerative braking. It was pointed out to me from a coworker a couple of weeks ago that my rear tires were bald, and when I checked myself, I was shocked. they are indeed completely bald at 4 months old and less than 6000km.
My brother in law, i the tire business has told me that it is clearly a mechanical issue and the in all liklihood the care needs a rear allignment adjustent (bought 4 months ago) I went to an appointment with Tesla today to complaining of the major tire wear and they said they do not warrantee the tires. I was offered an allignment, but at $280 charge to me, and only once I replaced my tires as they said not wise to do on my bald tires. I suggested that an out of alligned car should be a warranty issue and the manager told me there is no way of them knowing whether I knocked it out of alignment after I bought it. Said I should take up the issue with Continental for their warranty. Insult to injury, suggesting to me that "if they are indeed the original tires, they would replace them". He profusely apologized when I pointed out that he was suggesinng that they may not have been the original tires I got with the car.
Called my brother in law right after leaving Tesla about who to contact on the tire warranty, and he put me through to his boss who said Continental would never replace the tires as it was a clear mechanical issue.
I want to get this fixed and am willing to pay for new tires, but worried they will be eaten up again by a poor alignment. Anyone have any similar issues with Tesla ducking out of culpability to do with warranty and any suggestions the next level up I should complain (short of Elon).
Sorry for the long post.
I bought my Standard Range + in March of this year and have 5900km on it as of today. I drive relatively concervatively, using standard regenerative braking. It was pointed out to me from a coworker a couple of weeks ago that my rear tires were bald, and when I checked myself, I was shocked. they are indeed completely bald at 4 months old and less than 6000km.
My brother in law, i the tire business has told me that it is clearly a mechanical issue and the in all liklihood the care needs a rear allignment adjustent (bought 4 months ago) I went to an appointment with Tesla today to complaining of the major tire wear and they said they do not warrantee the tires. I was offered an allignment, but at $280 charge to me, and only once I replaced my tires as they said not wise to do on my bald tires. I suggested that an out of alligned car should be a warranty issue and the manager told me there is no way of them knowing whether I knocked it out of alignment after I bought it. Said I should take up the issue with Continental for their warranty. Insult to injury, suggesting to me that "if they are indeed the original tires, they would replace them". He profusely apologized when I pointed out that he was suggesinng that they may not have been the original tires I got with the car.
Called my brother in law right after leaving Tesla about who to contact on the tire warranty, and he put me through to his boss who said Continental would never replace the tires as it was a clear mechanical issue.
I want to get this fixed and am willing to pay for new tires, but worried they will be eaten up again by a poor alignment. Anyone have any similar issues with Tesla ducking out of culpability to do with warranty and any suggestions the next level up I should complain (short of Elon).
Sorry for the long post.