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TMC logo image on Android

Discussion in 'Site Feedback' started by MorrisonHiker, Apr 21, 2017.

  1. MorrisonHiker

    MorrisonHiker S 90D 2017.28 c528869

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    #1 MorrisonHiker, Apr 21, 2017
    Last edited: Apr 21, 2017
    I'm not seeing the same issue as @Dr Doom but have noticed another issue with Chrome on Android for the past week or two.

    I have two different Android devices (Nexus and Huawei) and the TMC logo no longer shows up correctly. A friend has two Samsung Android devices and the logo shows up incorrectly for him as well. We've tried clearing the cache, etc. but it continues to look like this:
    TMC Logo.png

    An additional note is that this issue only occurs in portrait mode in all four Android devices but when in landscape mode, the issue is resolved on at least one of the devices.
     
  2. doug

    doug Administrator / Head Moderator

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    Looks like either Chrome and/or CloudFlare are trying to compress the image and perhaps because it has transparency, it's getting screwed up. I'm turning that CloudFlare feature off for this particular image and clearing the edge cache. Hopefully if you clear your local cache, it should be fixed. Try downloading the image and see if it's the proper .png file as opposed to the compressed .webp version.
     
  3. MorrisonHiker

    MorrisonHiker S 90D 2017.28 c528869

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    It looks like that fixed it. I've also confirmed that it is a png file now.

    Thanks for fixing it (and thanks for moving this to its own thread).
     
  4. fallen888

    fallen888 Member.. hehe, I said "member"

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    I'm still seeing this issue on my Android Chrome, and in landscape as well:

    Screenshot_20170425-075400.png

    Screenshot_20170425-075611.png
     
  5. MorrisonHiker

    MorrisonHiker S 90D 2017.28 c528869

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    After Doug made the changes, I cleared my cache and things showed up fine on all four devices that we use.
     
    • Helpful x 1
  6. fallen888

    fallen888 Member.. hehe, I said "member"

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    Ah yes, thanks that worked!
     

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