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Took Delivery 07/29 VIN 29xxx peabody MA

What should I do?


  • Total voters
    16

M16t42k

Member
Jul 3, 2020
37
19
Earth
Order date: 07/29
Delivery date: 08/29
VIN: 29xxx
Delivery Location: Peabody, MA

I found 14 issues and ranked them: major, medium, minor. I will be taking the car to a local collision center for a second opinion.

Major:
1- passenger-headlight-fender

2- passenger-rear-door-alignment

3- trunk-door-alignment

4- tail-light-not-flush

5- rear-bumper-chip

6- rear-passenger-seat-not-flush

Medium:
7- passenger-headlight-gap

Minor:
8- a-pillar-passenger-side

9- paint

10- headliner-gaps

11- rocker-panel-meets-trim

12- marks-on-headliner

13- trunk-panel

14- driver-rear-door-alignment
 
Last edited:

M16t42k

Member
Jul 3, 2020
37
19
Earth
Ah 10 minutes max for a post ok:

Major:
1- passenger-headlight-fender
IMG_7741 3.jpeg

2- passenger-rear-door-alignment
IMG_1329.jpeg
IMG_8828.jpeg

3- lift-gate-alignment
IMG_1144.jpeg
IMG_2127.jpeg
IMG_4110.jpeg
IMG_4770.jpeg

4- tail-light-not-flush
IMG_5936.jpeg

5- rear-bumper-chip
IMG_1378.jpg

6- rear-passenger-seat-not-flush
IMG_3247.jpeg
 

M16t42k

Member
Jul 3, 2020
37
19
Earth
Minor:
8- a-pillar-passenger-side
IMG_8598.jpg

9- paint
IMG_1746.jpg
10- headliner-gaps
IMG_9926.jpeg

11- rocker-panel-meets-trim
IMG_8271.jpeg

12- marks-on-headliner
IMG_1379.jpg

13- trunk-panel
IMG_2585 2.jpg

14- driver-rear-door-alignment
IMG_2402.jpg
 

Medic

Member
Jun 3, 2020
106
137
NY
That's a really rough one... what's the VIN?

BTW, it's really in everyone's best interest to reject cars like this before delivery. If you accept with there promise to fix later those promises can before "in spec" and you're stuck with it.
 
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M16t42k

Member
Jul 3, 2020
37
19
Earth
Update:

I went to Allston Collision in MA, had Paul Chaet (general manager, really nice guy) take a look at it.
1- Return the car
2- The car has been worked on.
3- Nobody is going to be able to fix it to a generally acceptable level.

There is one other major issue: Color mismatch (its not the best picture, but there is definitely a color mismatch) at least left rear door and quarter panel.

IMG_5143.jpg
 
Last edited:
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M16t42k

Member
Jul 3, 2020
37
19
Earth
That's a really rough one... what's the VIN?

BTW, it's really in everyone's best interest to reject cars like this before delivery. If you accept with there promise to fix later those promises can before "in spec" and you're stuck with it.

It is in the best interest, i agree, but we are humans, excitement plays a big role in this, once reality settles in, things change, unfortunately its usually post delivery. This car should have not passed quality control in the first place.

VIN is 29xxx, did you ask for the exact VIN?
 

KRG21

Member
Mar 15, 2019
200
209
Miami
Well that sucks! Seems like we've had a lot more good deliveries than bad lately; and I thought most were going out without these major issues and the worst was behind us. Hopefully they can get you another one quickly.
 

Threader

Member
Apr 16, 2019
500
306
Montreal
Wish you better luck on the next one. Or Tesla increases their QC protocols at a proven level to reduce customer delivery rejections to industry average levels.
 
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RedGVAN

Member
Jan 29, 2018
9
10
Toronto, Canada
Your car looks exactly like my car. Did you keep it? It crossed my mind that they put it back on a truck and sent it to Toronto. Only thing is the VINs don't seem to match.
 

Medic

Member
Jun 3, 2020
106
137
NY
I took delivery but i am not keeping it.

How does that work? I reported a bunch of QC I wanted fixed at delivery and more before 100miles. Have 1st SC appointment next week. If they dont fix all of it then can I go back in the queue or have to wait a year as I'm over 100 miles now?
 

jazz290

Member
Jun 7, 2020
28
33
New York
How does that work? I reported a bunch of QC I wanted fixed at delivery and more before 100miles. Have 1st SC appointment next week. If they dont fix all of it then can I go back in the queue or have to wait a year as I'm over 100 miles now?
You cannot return car >100 miles. Any issues will have to be fixed by SC; you cannot return/reject at this point.

What were your issues, since we both have PUPs and are using Brooklyn SC?
 

Impaler

'20 MY LR Black/Black, 20" induction w/FSD
Jul 5, 2020
297
132
USA
Yikes, that one has a lot of issues. I think the alignment issues are not a reason to return a car. Actual physical damage is a deal breaker for me. Scratches/scuffs are debatable.
 

M16t42k

Member
Jul 3, 2020
37
19
Earth
Yikes, that one has a lot of issues. I think the alignment issues are not a reason to return a car. Actual physical damage is a deal breaker for me. Scratches/scuffs are debatable.

Agreed, I don't believe in perfect cars. But this one just had a gazillion of issues, I was told right away that this car passed tesla's inspection at delivery.
 

Medic

Member
Jun 3, 2020
106
137
NY
You cannot return car >100 miles. Any issues will have to be fixed by SC; you cannot return/reject at this point.

What were your issues, since we both have PUPs and are using Brooklyn SC?

Just a bunch of alignments I'm sure can be fixed MK SC.
The car has a very subtle color mismatch only between the drivers side doors. Directly inspecting the doors they match and are both perfectly painted. But from one particular angle on cloudy day the pearl doesn't run consistently across the side. If I crack either door open a hair everything looks perfect so I'm hoping the alignments will change the way the light hits the side.

I'm lovin the drive and everything else is damn near perfect which I why I decided to take it home. Paints just a sore point as I rejected my 1st PUP which was way off.

1st reject

20200626_140955.jpg


And the one I accepted

20200724_172530.jpg
 
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jazz290

Member
Jun 7, 2020
28
33
New York
Just a bunch of alignments I'm sure can be fixed MK SC.
The car has a very subtle color mismatch only between the drivers side doors. Directly inspecting the doors they match and are both perfectly painted. But from one particular angle on cloudy day the pearl doesn't run consistently across the side. If I crack either door open a hair everything looks perfect so I'm hoping the alignments will change the way the light hits the side.

I'm lovin the drive and everything else is damn near perfect which I why I decided to take it home. Paints just a sore point as I rejected my 1st PUP which was way off.

1st reject

View attachment 571161

And the one I accepted

View attachment 571165
Good stuff... are you swapping tires for the Winter?

I already have 20" spare TST rims and I'll be mounting Winter tires probably around Thanksgiving. (But keeping the Uber's and Pirellis for now.)
 

M16t42k

Member
Jul 3, 2020
37
19
Earth
Just a bunch of alignments I'm sure can be fixed MK SC.
The car has a very subtle color mismatch only between the drivers side doors. Directly inspecting the doors they match and are both perfectly painted. But from one particular angle on cloudy day the pearl doesn't run consistently across the side. If I crack either door open a hair everything looks perfect so I'm hoping the alignments will change the way the light hits the side.

I'm lovin the drive and everything else is damn near perfect which I why I decided to take it home. Paints just a sore point as I rejected my 1st PUP which was way off.

1st reject

View attachment 571161

And the one I accepted

View attachment 571165

Congrats man, you had what it takes to reject your first delivery.
 

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