Hello to everyone on the forum and this is my first post! Just wanted to share my experience with existing and owners and particularly anyone about to order/awaiting delivery as it may help you to avoid some issues later on.
I bought an inventory model in the last days of Dec 2016 and managed to get a really good discount (from Tesla Manchester - premium upgrade, autopilot 1.0, tan leather, pearl white, 19" wheels). Having had the car for a couple of weeks now, I can say that I absolutely love driving it and constantly look for excuses to take it for a drive. Much has been said on these (and other) forums about the build quality, etc as compared to other premium brands and there probably isn't much I can add to them other than to say it's mostly pretty good with the odd disappointment (the centre storage area). I certainly don't feel short-changed in any way.
The big surprise for me is just how well it rides - this is something of a miraculous achievement by a car company with only a bit over a decade's experience when other marques still can't do suspension after many decades of manufacturing experience (I'm looking at Audi....). The 75D offers plenty of acceleration, being still quicker than most of the cars you're likely to be next to. Range is not really a problem for me as my daily commute is all of 30 miles round trip (and I've got a charger at the office and at home). The car really is a doddle to drive and I now find it awkward to drive the ICE cars we have in our household!
I've had no faults with mine since taking delivery and have met other Tesla owners who all seem to be a pretty friendly bunch and looking forward to meeting others.
The thing that, so far, has taken the shine off the whole Tesla-owing experience for me is the dealership/store/Design Studio (or whatever they call it) experience which, to be blunt, has been shambolic and just plain amateurish. The actual test drive and order process itself for an inventory car was fine and the sales person/product specialist did a good job. The problems start after you place your deposit. In my case, it suddenly became virtually impossible to contact anyone via email or phone. In fact, I actually threatened to cancel my order TWICE in order to get a response from them on basic matters like delivery dates, for example. I had a part-ex car and they still haven't settled the finance on that car, nor refunded the excess so effectively they've had thousands of pounds of my money sat in their account for weeks and it's been a right pain to get any information out of them (there is a mysterious 'trade-in team' that has no contact details).
The handover process seems rushed (they allocated 45 minutes to it) and some of the prep issues others have reported reared their heads (missing parts for UMC connector, mirror not working, wheel damage that was supposed to be repaired/replaced not done). Not the end of the world but also easily avoidable, particularly when there has been so much feedback about these issues (car has been booked in to have mirror sorted). All manufacturers have their problems but I have certainly never experienced such consistent communications problems in 25 years of buying cars from anyone other than Tesla. It could just be Tesla Manchester, though. Also, strange that I've had no customer satisfaction follow-up at all (has this been the experience with other owners?)
My advice: make sure anything you agree with them, particularly financial, is written down (in my case they had 3 separate part-ex figures in their system) and follow the advice that others have posted for things to check at handover. Insist on an inspection visit ahead of delivery.
In summary, the car itself more than makes up for the issues mentioned above and,I wish I had bought this two years ago!
Happy to answer any questions from anyone.
I bought an inventory model in the last days of Dec 2016 and managed to get a really good discount (from Tesla Manchester - premium upgrade, autopilot 1.0, tan leather, pearl white, 19" wheels). Having had the car for a couple of weeks now, I can say that I absolutely love driving it and constantly look for excuses to take it for a drive. Much has been said on these (and other) forums about the build quality, etc as compared to other premium brands and there probably isn't much I can add to them other than to say it's mostly pretty good with the odd disappointment (the centre storage area). I certainly don't feel short-changed in any way.
The big surprise for me is just how well it rides - this is something of a miraculous achievement by a car company with only a bit over a decade's experience when other marques still can't do suspension after many decades of manufacturing experience (I'm looking at Audi....). The 75D offers plenty of acceleration, being still quicker than most of the cars you're likely to be next to. Range is not really a problem for me as my daily commute is all of 30 miles round trip (and I've got a charger at the office and at home). The car really is a doddle to drive and I now find it awkward to drive the ICE cars we have in our household!
I've had no faults with mine since taking delivery and have met other Tesla owners who all seem to be a pretty friendly bunch and looking forward to meeting others.
The thing that, so far, has taken the shine off the whole Tesla-owing experience for me is the dealership/store/Design Studio (or whatever they call it) experience which, to be blunt, has been shambolic and just plain amateurish. The actual test drive and order process itself for an inventory car was fine and the sales person/product specialist did a good job. The problems start after you place your deposit. In my case, it suddenly became virtually impossible to contact anyone via email or phone. In fact, I actually threatened to cancel my order TWICE in order to get a response from them on basic matters like delivery dates, for example. I had a part-ex car and they still haven't settled the finance on that car, nor refunded the excess so effectively they've had thousands of pounds of my money sat in their account for weeks and it's been a right pain to get any information out of them (there is a mysterious 'trade-in team' that has no contact details).
The handover process seems rushed (they allocated 45 minutes to it) and some of the prep issues others have reported reared their heads (missing parts for UMC connector, mirror not working, wheel damage that was supposed to be repaired/replaced not done). Not the end of the world but also easily avoidable, particularly when there has been so much feedback about these issues (car has been booked in to have mirror sorted). All manufacturers have their problems but I have certainly never experienced such consistent communications problems in 25 years of buying cars from anyone other than Tesla. It could just be Tesla Manchester, though. Also, strange that I've had no customer satisfaction follow-up at all (has this been the experience with other owners?)
My advice: make sure anything you agree with them, particularly financial, is written down (in my case they had 3 separate part-ex figures in their system) and follow the advice that others have posted for things to check at handover. Insist on an inspection visit ahead of delivery.
In summary, the car itself more than makes up for the issues mentioned above and,I wish I had bought this two years ago!
Happy to answer any questions from anyone.