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Torn Undercarige Going Over Curb Need Help

Discussion in 'Model S' started by Airhawker, Sep 18, 2016.

  1. Airhawker

    Airhawker Member

    Joined:
    Jul 17, 2016
    Messages:
    24
    Location:
    Stevenson Ranch
    I parked in a parking spot but turned too soon while pulling out and and drove over the curb. I didn't think anything was wrong until I heard scraping from underneath and noticed that I tore the plastic from under my car (see pics). I'll be taking it into the service center tomorrow unless someone might have any other suggestions. Car is only two months old, can this be fixed under warranty?

    Thanks for any help you might be able to offer.

    Marcus
     

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  2. rypalmer

    rypalmer Member

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    Canada
    #2 rypalmer, Sep 18, 2016
    Last edited: Sep 18, 2016
    Very sorry to hear about your accident.
    No.
     
  3. ibdb

    ibdb 3 Car Garage and a 5 Car Life

    Joined:
    Apr 29, 2015
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    Location:
    Puyallup, WA
    Can it be repaired? Almost certainly.

    Would be it fixed under warranty? Unlikely. It's not a manufacturing defect or failure of a covered part. Your actions caused the damage and you would be responsible for the repair.
     
  4. jelloslug

    jelloslug Member

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    Greenville, SC
    Fixed? yes. Warranty? no.
     
  5. Saghost

    Saghost Active Member

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    If all that's damaged is the plastic closeout we see in the pictures, it should be an easy and inexpensive repair.

    As others have said, this isn't a warranty issue - it was working fine until it encountered the curb, right?
     
  6. Airhawker

    Airhawker Member

    Joined:
    Jul 17, 2016
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    24
    Location:
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    Just to update you; Took my car to the TSC yesterday. After about 4 hours all was fixed at no charge. They sent me back to my office in an Uber, then delivered my car there when finished. I'm very happy!
     
    • Like x 4
  7. wdolson

    wdolson Active Member

    Joined:
    Jul 24, 2015
    Messages:
    2,512
    Location:
    Clark Co, WA
    Great service on Tesla's part.

    Last weekend I was talking to someone who's front bumper was torn loose the same way. He was waiting for a replacement bumper from the factory, but had it tied on with some straps in the meantime.
     

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