Toronto Service question

[wayner]

I live in Scarberia, not too far from the Lawrence Service Centre. My car just started showing a message that the 12V battery needs to be replaced. I just went into the app to schedule service and it set up a mobile service at my house. Is this normal? Why at my house rather than at the service centre? Do I pay a surcharge for mobile service?

 

[SilverGS]

There's no surcharge for a mobile service visit

 

[wayner]

Thanks, and are they doing this regularly now even for those who live near the service centre.

 

[SilverGS]

Thanks, and are they doing this regularly now even for those who live near the service centre.

I also live near a SC, and any service I've had has always been mobile, unless the service cannot be done in a "mobile setting".

 

[wayner]

Ok thanks. Presumably they will be smart enough to bring a 12V battery along with them, and/or other parts that commonely need replacing?

 

[SilverGS]

Ok thanks. Presumably they will be smart enough to bring a 12V battery along with them, and/or other parts that commonely need replacing?

I had a door handle and glove box replaced at my home. I'm pretty sure they can handle a battery. Stop fretting so much!

 

[TrevTremaine]

Had the rear camera replaced by mobile service. Really, it's a great idea for small servicing although if it's inclement weather or the extreme heat I do feel a little guilty since my car is an outdoor car.

 

[George I]

I live in Etobicoke and had my 5.25yr old 12v battery replaced earlier this month with mobile service. Also charge port light ring that was partly covered by extended "warranty". As my car is outdoors I asked for an am service time to decrease the chance of rain.

 

[Casmium]

I had mobile service come and do work in my workplace parking lot, much better then having to take your car in

 

[m4eyyz]

Mobile Service over Service Centre any day of the week. Have been really happy with the guys in the Toronto Area.

 

[hingisfan]

Yep.... The rangers rock!

 

[ZZ_KITT]

Your lucky to have mobile service - these are the most experienced techs and are hand picked for mobile work. I would hands down pick mobile over SC anyday.

you will receive their notice with parts info for your approval prior to the appt.

you can also use the message service in the appt section of the app to msg them

 

[Bitjockey]

Mobile service has been great, replaced 2 door handles, 12v battery, and rear hatch mechanism. The hatch repair guy was overworked, pulled out the original parts, brought new parts, then reinstalled the old part by mistake. I noticed the date code on the new part and told him about it, but he insisted all was good. Follow up mobile service fixed it a few days later. These guys are great but Tesla works them hard.