Hey all,
Interesting incident this AM. Went to car, touch screen was frozen. An error then popped up on the screen in front of steering wheel saying something like:
"Touchscreen needs service. Please contact support" Or something similar.
I was in a hurry for a meeting and started driving anyway. Then decided to reboot screen - never came back up. All the while, the error was still in the IC screen and the car was also sending an audible alarm every few seconds. I finally pulled over. Got out. Locked car. Waited. Unlocked and got back in and all was well. Has worked all day.
Once back, I called support in Matthews, NC (Charlotte, nearest to me in Charleston, SC) and they initially wanted me to come in. Being 220 miles away, (440 R/T) I had no interest in jacking up my leased miles and asked them to check logs etc... within 2 minutes they called back and asked if I had anything plugged in to the USB overnight.
I did. A thumb drive with music.
Apparently, they are noticing this is causing similar issues. I will unplug it every night from now on and hope to never see this again.
An FYI to everyone in case this has not been posted here before!
Interesting incident this AM. Went to car, touch screen was frozen. An error then popped up on the screen in front of steering wheel saying something like:
"Touchscreen needs service. Please contact support" Or something similar.
I was in a hurry for a meeting and started driving anyway. Then decided to reboot screen - never came back up. All the while, the error was still in the IC screen and the car was also sending an audible alarm every few seconds. I finally pulled over. Got out. Locked car. Waited. Unlocked and got back in and all was well. Has worked all day.
Once back, I called support in Matthews, NC (Charlotte, nearest to me in Charleston, SC) and they initially wanted me to come in. Being 220 miles away, (440 R/T) I had no interest in jacking up my leased miles and asked them to check logs etc... within 2 minutes they called back and asked if I had anything plugged in to the USB overnight.
I did. A thumb drive with music.
Apparently, they are noticing this is causing similar issues. I will unplug it every night from now on and hope to never see this again.
An FYI to everyone in case this has not been posted here before!