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Tow Hitch Option Gone from Design Studio

Impaler

'20 MY LR Black/Black, 20" induction w/FSD
Jul 5, 2020
304
149
USA
I wonder if this is now a standard feature similar to the Model X or if it just isn't an option at all anymore. Any ideas?

If it's now standard, the cut out in the rear isn't showing on the stock photos. We'll see.
 

ryanjeffords

Member
Dec 19, 2020
232
327
Texas
Standard? Well, if that's the case, I better be getting $1,000 back before my delivery next weekend.

My car is coming with a tow hitch and delivery is scheduled for the 13th.
 
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ooagentmm

Member
Aug 17, 2020
8
8
Washington
I was about to place my order this morning finally but no tow hitch is a no go for me. I know there are third party options but I don't want to mess with that. I'm really hoping it's just standard now but they haven't updated the design studio photos to reflect the update.
 

ooagentmm

Member
Aug 17, 2020
8
8
Washington
Just did an online chat with Tesla and asked about it. This is what they said:

upload_2021-2-5_5-55-3.png
 

NY_Rob

Member
Feb 13, 2020
850
938
Long Island
I will be getting my Y on Monday, with tow hitch, I hope. It will cost 200 more to order it from the Tesla store. (1200)
If you paid for it and it's on your build config, even if it doesn't come with the hitch from the factory the SC will install it for you at no extra cost. That was kind of commonplace when early MY's had it as a factory option but somehow arrived at the SC/Stores without the hitch.
 
Jun 22, 2017
527
338
Bay Area, California
I wonder if this has anything to do with the 7 seater model taking up below deck space normally used for the hitch.
The 7 seater would complicate the load capacity when towing. There is a limit on the cargo when towing. 7 seater would practically be limited to accessories. I am not fond of the tow capacity of the Model Y. Found a nice travel trailer company to rent locally from but the trailer was 250lbs overweight.
 

Jacko

Member
Sep 17, 2020
74
36
portland, or
Just did an online chat with Tesla and asked about it. This is what they said:

View attachment 634156
If you think you'll ever need it - ask for the brake controller pigtail that SHOULD come with the tow package. Currently, it's a Model X only part but is necessary to hook up a brake controller to your Model Y's trailer wiring. It's a hassle to get one through the app because they "can't order Model X parts for a Model Y VIN" I asked nicely during a service call for another issue and they gave me one from inventory.
 

Frog760

Member
Jun 24, 2020
14
16
Florida
I really like my Tesla and am looking forward to buying a model Y...however, I really can't believe this is how they run a company. Employees don't have a clue what's going on and can't answer simple customer questions. Zero information...conflicting information...misleading information.
 

dyau

Member
Feb 1, 2021
239
178
seattle
i have found tesla employees to be extremely knowledgeable. definitely more so than sales from other retailers/auto sales ppl out there.

As for them not knowing upcoming changes, that is quite normal for companies that move this quickly. If every tesla employee knows exactly what new feature is coming out and when, everyone here will be waiting for the exact date to place their order for a model y with new console, heated steering wheel, new headlights, etc.
 

Midnightsun

Member
Nov 29, 2020
490
568
Canada
I really like my Tesla and am looking forward to buying a model Y...however, I really can't believe this is how they run a company. Employees don't have a clue what's going on and can't answer simple customer questions. Zero information...conflicting information...misleading information.

I have yet to see a salesman who knows more about the car I am buying than myself. They truly are poorly informed or just don't give a crap. That being said, Tesla continues with the "car salesman" tradition.
 

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