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Tow hitch receiver not latching

Discussion in 'Model X' started by djsinc, Aug 10, 2016.

  1. djsinc

    djsinc Member

    Joined:
    Feb 22, 2016
    Messages:
    11
    Location:
    MD
    Preparing for our first trip this weekend with the X, so I thought I would try and install the hitch receiver which we are planning to use. Seems like it should be pretty straightforward, but mine does not just click in like it is supposed to. It is fully seated in, but the little ball that should trigger the latching is not triggering. If I try to seat and re-seat it several times it will sometimes trigger, but usually it is as I'm pulling it out.

    Once every 10 tries it will latch and hold while seated, but the knob does not fully turn to show green at the white dot. And the knob doesn't pop back in, it is still pulled out, so I cannot turn and remove the key. As the manual says, this means the receiver is not fully locked in.

    Anyone one had this problem? I am going to take it in to the SC tomorrow to see if they can get it to work correctly. I really hope it is a problem with my hitch receiver unit, and not with the socket in the car. If it is the receiver unit, I'm worried they will not have a spare at the SC and will need to order, which means we will have to fallback to the minivan for our trip.
     
  2. vandacca

    vandacca Active Member

    Joined:
    Oct 13, 2014
    Messages:
    1,947
    Location:
    Hamilton
    It is definitely a little difficult to seat the first few times you use it. It does appear to have gotten a little easier with time (for me). I don't know if it's because I'm better at it or the hitch is getting worked in. There is a spring-loaded ball bearing assembly that locks the hitch in place and it could simply be a little stiff when new. Hopefully the SC can get you sorted out.
     

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