What do you mean by tow hook? Usually that means special connection point on the front of a car whereby it can be towed. But I'm guessing you mean the Bosal hitch, so that you can tow something with your X. I know a lot of people have not received theirs at delivery. Also, what package did you order - no tow option, accessory hitch, or full tow package? I haven't been keeping track, but it seems like those that ordered full tow package are more likely to receive their hitch at delivery.