Bob, see the link I posted to start this thread
Safari Condo
Also see this page on the manufacturers website
Caravanes (Alto) – SÉRIE F21 – 2114 | Safari Condo
Regarding US support: Safari Condo has no US dealers. US buyers can either take delivery at the factory in Quebec or, if they live in a border state, the company allows them to take delivery at various Safari Condo dealers in Canada. Although I do not live in a border state, I persuaded the company to let me take delivery at their dealer near Vancouver, Getaway RV. (it took some persuasion!). I do not know your location so cannot advise you any further on that. Many eastern or midwest US buyers take delivery in Quebec or at a dealer in London Ontario, Can-Am RV. I
For support in the US, Safari Condo will reimburse owners who are under warranty when they get repairs made in the US. US owners seem pretty satisfied with the situation.