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Has anyone tracked the car while it's being transported? Put the Model S on car transporter this morning, but location still shows the pickup point and doesn't update to current transporter location.
It depends on the transport trailer. If it is enclosed, or a multi-level trailer and there are cars above it, then the GPS signal could be blocked. The antenna pretty much needs line-of-sight clear to multiple satellites, so quite possible to lose the signal.Has anyone tracked the car while it's being transported? Put the Model S on car transporter this morning, but location still shows the pickup point and doesn't update to current transporter location.
Is it possible that there was a software change that doesn't update the car's location unless it's moving on its own, i.e. the wheels have to be turning?
Ours was just on a trailer (my wife hit something in the road and damaged two tires) and we saw the same behavior- we could connect to the car, but it said it was at the pick-up point for the duration of the trip. It updated once it arrived at the service center and was driven off the truck.
We have seen the same thing on a ferry too. GPS location must only update while the car is under its own power. Perhaps an energy saving feature.
I was able to track my car in real time using the Remote S app. My car was shipped across country and I could see it cruising along the interstate. This was in April of 2017, but I doubt the firmware has limited the function. Good luck, you can be too obsessive and check it too much, LOL...Has anyone tracked the car while it's being transported? Put the Model S on car transporter this morning, but location still shows the pickup point and doesn't update to current transporter location.
When mine was shipped from Hawaii to here, my car correctly reported its position when it had a cell/GPS signal and was not enclosed in ship/truck. Always connected was not checked, but rarely took more than a minute to connect. When inside a trailer, it couldn’t get a GPS signal unless the trailer door was open. It could get a cell signal. Shipper said normal for cars that can report location when queried. Car did not have to be under power.
Left Kona Sept 19 got to Palm Bay Oct 19. Matson and Coastal Auto.Interesting, when was that?
That is what happened with my car when I used the Tesla app. I could get temp, but it kept showing the old location. The "Remote S" App let me real time track the car. Good luck!!Can sort of track it, interior temperature now shows 19 F. So it does look like the GPS location is only updated if the car is on, while everything else updates normally.