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Tracking Vehicle at Factory through Delivery with New Mobile App?

Discussion in 'Model S: Ordering, Production, Delivery' started by MLH, Feb 7, 2013.

  1. MLH

    MLH Member

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    Silverdale, Washington
    Has anyone/is anyone tracking their dearly expected car with the new mobile app?
     
  2. Owner

    Owner Active Member

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    Yes I did. They don't have the feature turned on. You will need to do that upon delivery. I wanted to honk the horn for fun but could not.
     
  3. jhs_7645

    jhs_7645 VIN: #3305

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    Huh.. wonder why they have it shut off… ;)
     
  4. Owner

    Owner Active Member

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    I don't think they explicitly had it shut off, it just wasn't turned on yet and synced to your phone.
     
  5. swegman

    swegman Member

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    I asked the DS person yesterday if they could turn it on when my car is shipped and he told me NO. He said they had discussed this and do not want people "playing" with the car by, for example, honking the horn or adjusting the climate controll while the car is in transit. They are concerned the battery will be drained by an owner.
     
  6. gregincal

    gregincal Active Member

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    I can't imagine they will ever allow this.
     
  7. Puyallup Bill

    Puyallup Bill Member

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    You are correct, of course, but wouldn't it be a great plaything while waiting?
     
  8. PeterK

    PeterK Model S Owner

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    I was given a Feb/Mar window when I configured last month but haven't heard anything since. Every day this week I've been trying to log into the app but keep getting the "No Vehicles Linked to This My Tesla Account / Your vehicle may not be ready" message. Can't wait for delivery.
     
  9. gregincal

    gregincal Active Member

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    At least a couple weeks before the vehicle will ever start building you will get a "Delivery" button on the MyTesla page. That's the next step and what you should be watching for now. You might want to call and check. At that point they will give you a 2 week delivery window, and when you get close to that delivery window is when you start checking the app for the VIN.

    Just letting you know the proper obsession order. :wink:
     
  10. PeterK

    PeterK Model S Owner

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    Thanks, I thought I was jumping the gun but after seeing the screen shots and hearing people learned their VIN from the app (and the fact that my MyTesla page says the factory is building my Model S) I couldn't resist downloading it and trying to log in. Do you get an email when the delivery button arrives?

    It's amazing, when I reserved in early November I didn't expect the car until July or August and was fine with that, but ever since the configure email came in mid-January I've been obsessed. First with deciding what color to go with, and now with waiting for a broad Feb/Mar window. E.g. I spend far too much time on this site, and looking at reviews, photos and videos.

    Tesla has hired from Apple, Toyota and Mazda among others. Based on what I've read about some of the issues related to inconsistent delivery communications and customer experience, I think they should hire someone from DisneyWorld/Land. A bonus would be coming up with ways to distract future owners and make them feel like the wait is shorter than it is - just as they creatively arrange the lines for rides to distract kids (and their parents) and make the wait seem shorter.
     
  11. gsxrex

    gsxrex Member

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    I noticed my delivery button on a Saturday night on the MyTesla website. I got the email Monday afternoon. :)
     
  12. Al Sherman

    Al Sherman It's about THIS car.

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    What day did you finalize, Config please?
     
  13. gsxrex

    gsxrex Member

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    Reservation Date: 10/6/2012, #12645

    Configure Date: 1/7/2013
    Finalized: 1/12/2013
    Docusign paperwork countersigned: 1/13/2013
    Delivery button: 1/25/2013
    Delivery email: 1/28/2013

    My window is 2/23 - 3/9.

    Config:

    P85, black on black, CF trim
    21" wheels
    all options except paint armor

    On a side note, don't have my VIN, and am not that interested in it as I don't need it for anything in particular at this moment. My credit union gives me a blank check for the car (I'm already pre-approved for much more than I'm going to loan), and my current insurance gives me 30 days of insurance on any new vehicle I purchase. So when it happens, it happens.
     
  14. rlpm

    rlpm S P85 | Sig X _P90D_

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    Wow, 10 business days from countersigned Pre-MVPA to delivery button for a P85! That would mean my delivery button should show up today! But there are a lot of sequence numbers between 12645 & 16743. Waiting… sucks.

    Al, you should call them & see what's going on!
     
  15. Al Sherman

    Al Sherman It's about THIS car.

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    Maybe so. I seem to be in this weird calm, just patiently waiting for the process to happen. Not being pro active at all. I just have this feeling that the day it comes is the day I'm supposed to get it. As a practical matter, and assuming the numbers work out it seems I should have had a delivery window by now. There are a lot of assumptions but assuming it's all about finalize date; I should be 5 days after gsxrex. If Res numbers come into play, all bets are off. I'll be out of town through March 11th. If they give me a couple of days leeway on actual delivery, I'll be fine. I can always fly home to get the car and then go back out. If Columbus is open by then, I'm sure they'll sit on it for a few days 'til I can come and get it. It's all very exciting.
     
  16. PeterK

    PeterK Model S Owner

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    Just got and submitted the Delivery button - window is Mar 6-20. Now I can obsess about getting my VIN from the app for the rest of February...
     
  17. hershey101

    hershey101 Member

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    New York, New York, United States

    I just got my delivery button!
    This is all happening so fast!

    1/11/13- Visited Tesla Showroom for the first time ever!
    1/12/13- Test drove the Model S performance with my parents
    1/14/13- Put down $5,000 deposit and reserved my car: Res. # 18,278
    2/04/13- Got my 'Finalize' button, built my car: Awesome, I also received my finalize button today.
    Got the finalize button at 8:34PM, Reservation #18,278. Finalized my car at 9:42
    Tesla Model S Performance, Pearl White, All Glass Panoramic, Carbon Fiber Spoiler, 19" Wheels, Tan Interior, Carbon Fiber Decor, Tech Package, Sound Package, Paint Armor, Twin Chargers + High Power Wall Connector.
    Initial delivery window: March/April
    2/10/13- Recieved my Delivery button... Delivery Estimate March 13-March 27
     

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