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Traction Control disabled Fix

Discussion in 'Model 3' started by Vintre, Jun 29, 2018.

  1. Vintre

    Vintre Member

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    Location:
    Waterdown
    Hello All,

    I had Traction Control Disabled message come up today. Message said to contact Tesla service.

    Interesting thing is that the regenerative brakes also did not work. That is a weird feeling. Instead of slowing down, the car just glides on.

    Anyways, I pulled into a parking lot and did a full reboot. I think that is what it is called.

    Hold down the brake and the 2 buttons on the steering wheel until the screen goes black.

    When the system came back up, the error was gone.

    Hope this helps someone.

    Good luck,

    Vin
     
    • Informative x 1
    • Like x 1
  2. JeffK

    JeffK Well-Known Member

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    I hope you also reported it. It's great that a reboot fixed it, but fixing the root cause might be handy.
     
  3. boiler81

    boiler81 Member

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    Why do Tesla owners need to report error messages. With the 4G connected cars, doesn't Tesla know more about the cars then the owners?
     
  4. JeffK

    JeffK Well-Known Member

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    With that logic PC operating systems should also be perfect and bug free.

    I don't know that we have evidence that the cars call home every time they have an error or if that information is used to correct such issues. However, if a user files a bug report then we know that calls home and also with the owner's permission.
     
    • Like x 2
  5. Vintre

    Vintre Member

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    Yes, bug report was filed.

    Vin
     
    • Like x 2
  6. rhaekar

    rhaekar Member

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    Time to go do some drifting before it gets fixed! I wish there was a way to disable it temporarily.
     
    • Like x 2
  7. Diablo

    Diablo New Member

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    Jul 1, 2013
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    Tx
    Our model 3 had similar message tonight. Messages -

    Cruise control disabled
    Car needs service
    Steering assist reduced
    Traction Control Disabled
    contact Tesla Service
    Automatic Emergency Braking is disabled

    I also lost regen.

    I had to do several reboots before the message disappear. Car seems to behave normally now.

    I also report the problem to Tesla. I will call the SC on Monday to see if I still need to bring the car in.
     
  8. jlevy

    jlevy Member

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    Commack, NY
    I had the same issue happen to me yesterday. Did a soft reboot with the scroll toggles with no luck. Did a hard power off and sat in the car for a good two minutes before rebooting. That seemed to work.

    I had Tesla support on the phone during this process. They are aware of this issue and it is apparently due to a bug in firmware 21.9. Per the person I spoke with, it will be resolved in 24.1 when you receive it.
     
  9. YauKwan

    YauKwan Member

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    New Jersey
    Had this issue, did the reset and it took a bit to work. Was on a long road trip, good thing i found this post.
     
  10. chillaban

    chillaban Active Member

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    As an engineer working on products where there's customer telemetry:

    A customer reporting error messages makes it more likely that someone investigates this specific error, and that results in more targeted advice. But having fleet connectivity means that engineering does get stuff like "hmm there's a lot of this kind of error lately, I wonder what's going on". Or it helps measure how frequently customers get these kinds of errors.

    Sure in an ideal world there would be enough staffing that every intermittent error on your car gets investigated by a human somewhere, but I don't know of a single company where that's the reality... There's already two aspects of Tesla I think are commendable in this regard:

    (1) We have seen cases where they proactively reach out to owners for severe faults (e.g. HV battery replacement)
    (2) Almost any time you contact Roadside Assistance or your service center for a fault, they are able to remotely pull logs and relevantly diagnose your problem (if not fix it) without any work from you. This day and age, we STILL take our 2018 BMW into a dealership for an Engine Malfunction light (driving the thing in frightening reduced torque mode) just so that they can pull codes and call back in a day to talk about next steps. And that car has LTE connectivity too!
     
  11. SoCalMom

    SoCalMom Member

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    We had this issue this weekend. It's happened on Saturday and Sunday. On Saturday it lasted about 15-20 minutes. I did a quick reboot (holding both scrollwheels) and the error messages were still there. They went away after about 15 minutes. I think it's happened twice since then, but the errors went away in less than 2 minutes.

    We tried the other reboot last night (2 scroll wheels + brakes). I'm not sure if that's the correct way or not. Hopefully that fixes it?
     
  12. SoCalMom

    SoCalMom Member

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    Update: My husband took it in today. Something about replacing a steering column module.
     
  13. Vintre

    Vintre Member

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    Thanks for the update.

    Please let us know if this fixes it for you.

    For me, I haven't had the issue a second time.

    Vin
     
  14. Tezlah

    Tezlah Member

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    I had the same issue, contacted Tesla Service, and Tesla replaced the steering column control module.
     
  15. timk225

    timk225 Active Member

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    My 3 got this error yesterday. No traction control and no regen at all. The 2 button / brake pedal reset didn't fix it, then while I was driving home and on hold with Tesla service, I stopped at a convenience store and when I came back out to the car, the error was gone. I did another two button / brake pedal reset anyway.

    The service person said that parking the car and getting out shuts it down and allows it to restart when you get back in, whch can be enough to fix it.

    My car has 28.3, got it a few days ago.

    Once you get used to having regen, it's weird to take your foot off the electric pedal and the car just keeps rolling on.
     
  16. Tezlah

    Tezlah Member

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    Back when I received the “traction control disabled” error message (on version 21.9), it went away when I parked and got back into the car. It never showed up again, however I still contacted Tesla Service to let them know. They looked into the vehicle logs and didn’t see any issues present. About 3 weeks after contacting Tesla Service, they asked that I bring the car in to replace the steering column control module.

    My view is to always contact Tesla Service, when these issues/errors come up, so at least the bug is reported and associated with my vehicle. If they replace a potentially problematic part, I’d rather it happen under warranty on Tesla’s dime, not mine.
     
    • Like x 1
  17. SoCalMom

    SoCalMom Member

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    Yup. Same here. No regen and the steering felt different. I have mine set on "sport", it felt more like "comfort".
    On the plus side, we got an almost brand new S 75D as a loaner. Love the acceleration and cushy ride, but besides that the 3 is way better.
     
  18. Sam_MI

    Sam_MI Member

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    Oct 2, 2018
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    Location:
    Royal Oak
    I got these as well.
    Did you drive back to the service center, or towed? If towing, who will pay for it?
     

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