Anyone run into this before?
Having an issue where my mobile charger won’t fully plug into my Model 3’s port. Charger only seems to go about half way in and not far enough for car to recognize it.
I’ve unplugged and re-plugged the mobile connector to its 240v outlet, and the Tesla lights on the charger itself are all green. Light on car (to left of charge port) is solid blue.
The button on the charger used to open the charge port also will not work. Pressing the button next to the car and nothing happens.
We did get significant snow the other day and thought maybe the snow bent something in either the cable/port (car was plugged in during snow storm) but everything looks straight. It also wouldn’t explain why the button to open the charge port isn’t working from the mobile connector.
I’m at 34% and am trading the car in in 2 days. I’m afraid to drive to a Supercharger and risk that not working either, leaving me with little to no battery to get home and Tesla’s Service department seems to be closed today (Sunday).
Any help or insight here would be greatly appreciated!!
Having an issue where my mobile charger won’t fully plug into my Model 3’s port. Charger only seems to go about half way in and not far enough for car to recognize it.
I’ve unplugged and re-plugged the mobile connector to its 240v outlet, and the Tesla lights on the charger itself are all green. Light on car (to left of charge port) is solid blue.
The button on the charger used to open the charge port also will not work. Pressing the button next to the car and nothing happens.
We did get significant snow the other day and thought maybe the snow bent something in either the cable/port (car was plugged in during snow storm) but everything looks straight. It also wouldn’t explain why the button to open the charge port isn’t working from the mobile connector.
I’m at 34% and am trading the car in in 2 days. I’m afraid to drive to a Supercharger and risk that not working either, leaving me with little to no battery to get home and Tesla’s Service department seems to be closed today (Sunday).
Any help or insight here would be greatly appreciated!!