I don't think so. Actually the buyer ended up calling and I think that was supposed to do it. I called just as added insurance but I don't recall if it was even needed. Frankly, the reason for the confusion is that Tesla themselves are not at all clear on how it's done. Some people say the RH has to call, some say the buyer calls, some say the buyer requests it at delivery. I've gotten as many answers as times I asked about it.