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Transportation Fees - What should they be?

Discussion in 'Canada' started by Chrisizzle, Dec 6, 2016.

  1. Chrisizzle

    Chrisizzle Member

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    #1 Chrisizzle, Dec 6, 2016
    Last edited: Dec 6, 2016
    10 days ago, I decided to trade in my Model S for a Model X. It was a rushed decision because I got a call on a Friday saying I had "substantial positive equity" in the car, included Supercharging was ending, and prices were going up by 3% on Monday due to exchange rates.

    Despite the phone call announcing the positive equity, they couldn't give me a trade-in value until late on Sunday night. Under the gun, I decided to order an inventory Model X from Montreal. The salesperson estimated shipping costs to Toronto would be $500 and I gave them the go ahead.

    I wasn't given any paperwork on that day and I've been asking for the final values of the transaction for over a week. I finally got the Bill Of Sale yesterday and I see they've added $2,000 for "transportation" above the $1.300 for "Destination and Documentation".

    That $2,000 seems steep to me, especially because I was told $500 and they were waiting so they could ship 3 cars at once.

    Has anyone else ordered a car from another dealership? What did that add to your agreed price?


    Edit: I literally just looked at the pre-owned page on TeslaMotors.com and answered my question. Fine print says . "Shipment to your nearest service center may require a transportation fee up to $2,000." So, new question, should I be charged the maximum from Montreal to Toronto?
     
  2. kort677

    kort677 Banned

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    transportation fees rarely have any correlation to the costs of transporting the vehicle, if I am not mistaken you'll pay the same fee regardless of where you take delivery be it 20 miles from the factory or 2500 miles
     
  3. hingisfan

    hingisfan hingisfan_Mark_V

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    Offer to go pick it up for 0 extra... I'll do it for $500... ;)
     
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  4. Chrisizzle

    Chrisizzle Member

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    You are mistaking "Destination & Documentation Fee" with "Transportation Fee".

    I did some research. "Destination Fees" get it from the factory to any dealership. "Transportation Fees" are charged to move it from one dealership to another. So, I actually have to pay both. Yay for me.

    I brought it up to my delivery specialist and he agreed the fee was too high. He is working on it.
     
  5. Chrisizzle

    Chrisizzle Member

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    If I picked it up, I'd have to register it in Quebec which is a whole other can of worms.
     
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  6. kort677

    kort677 Banned

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    tesla does not use the dealership model. now if they are charging you to deliver it from another gallery and if it is a new car delivery I would have issues with being charged twice for essentially the same service.
     
  7. Chopr147

    Chopr147 Active Member

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    I was thinking the same thing but I don't know anything about Canada and Quebec's worm cans :)
     
  8. acadapter

    acadapter Member

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    I am also in this boat. $2000 seems pretty steep to go from showroom to showroom. I could see $500-$750. I am still debating on putting down my deposit.
     
  9. Chrisizzle

    Chrisizzle Member

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    ***UPDATE***

    The sales team agreed and lowered the Transportation Fee to $500 (Montreal to Toronto).

    They said the form from head office auto-completed the $2,000 and needed to be 'corrected'. I won't speculate as to what I would have been billed had I not objected or if this has happened to other customers.
     
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  10. cwave1

    cwave1 Member

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    *** FURTHER UPDATE ***

    I just traded in my S85 for an S85D that is in Montreal. I was told there is no longer any fee for the transportation between Montreal and Toronto.
     
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