Welcome to Tesla Motors Club
Discuss Tesla's Model S, Model 3, Model X, Model Y, Cybertruck, Roadster and More.
Register
  • Want to remove ads? Register an account and login to see fewer ads, and become a Supporting Member to remove almost all ads.
  • The final cut of TMC Podcast #29 is available now with topics time-stamped. We discussed the Tesla Cybertruck's expected 1 MW Ultra-Fast Charging capability, the Tesla Semi Delivery Event, the coming Model 3 refresh (project "Highland"), and more. You can watch it now on YouTube.

Trip Planner failures with recent updates

Scott S

New Member
Mar 20, 2022
2
0
CA
I am currently running version 2022.20.8 in my 2015 Model S. I have noticed that there are a number of reoccurring failures in the trip planner that used to work well. These two are the most pressing:

  1. The trip planner no longer adds in supercharger stops along a route that the car cannot complete without charging.
    1. It used to be that if the car would go below the expected range that supercharger stops along the route would be automatically added in. That is no longer occurring. They need to be added manually when you notice that the car won't make the trip.
    2. I have verified that trip planner is enabled in the settings. I've even tried disabling and re-enabling the setting. It hasn't made a difference.
  2. The batteries are no longer preconditioning before arrival at a supercharger.
    1. This is occurring even with the supercharger is listed in the navigation as the next stop or only stop. I have even gotten the notice to set the supercharger as the destination in order to enable preconditioning, even though I had actually completed that step.
Is anyone else noticing these issues? I'm not sure if it's a bug in the new software updates, or if this is a one-off that I'm the only one experiencing. Not sure how to resolve these issues because I can't revert to previous software versions without these issues.
 

Rapike

New Member
Feb 10, 2020
4
0
Sparks
I am currently running version 2022.20.8 in my 2015 Model S. I have noticed that there are a number of reoccurring failures in the trip planner that used to work well. These two are the most pressing:

  1. The trip planner no longer adds in supercharger stops along a route that the car cannot complete without charging.
    1. It used to be that if the car would go below the expected range that supercharger stops along the route would be automatically added in. That is no longer occurring. They need to be added manually when you notice that the car won't make the trip.
    2. I have verified that trip planner is enabled in the settings. I've even tried disabling and re-enabling the setting. It hasn't made a difference.
  2. The batteries are no longer preconditioning before arrival at a supercharger.
    1. This is occurring even with the supercharger is listed in the navigation as the next stop or only stop. I have even gotten the notice to set the supercharger as the destination in order to enable preconditioning, even though I had actually completed that step.
Is anyone else noticing these issues? I'm not sure if it's a bug in the new software updates, or if this is a one-off that I'm the only one experiencing. Not sure how to resolve these issues because I can't revert to previous software versions without these issues.
I am currently running version 2022.20.8 in my 2015 Model S. I have noticed that there are a number of reoccurring failures in the trip planner that used to work well. These two are the most pressing:

  1. The trip planner no longer adds in supercharger stops along a route that the car cannot complete without charging.
    1. It used to be that if the car would go below the expected range that supercharger stops along the route would be automatically added in. That is no longer occurring. They need to be added manually when you notice that the car won't make the trip.
    2. I have verified that trip planner is enabled in the settings. I've even tried disabling and re-enabling the setting. It hasn't made a difference.
  2. The batteries are no longer preconditioning before arrival at a supercharger.
    1. This is occurring even with the supercharger is listed in the navigation as the next stop or only stop. I have even gotten the notice to set the supercharger as the destination in order to enable preconditioning, even though I had actually completed that step.
Is anyone else noticing these issues? I'm not sure if it's a bug in the new software updates, or if this is a one-off that I'm the only one experiencing. Not sure how to resolve these issues because I can't revert to previous software versions without these issues.
Scott we're having the same issue. We're literally on a trip from Reno to Vegas and trip planner isn't working. We don't even have access to toggle it on/off at the moment. I've now rebooted both the dash and now the center system twice. No joy. We've caught wind of some having to ping service and push an Ota nav reboot. That seems silly but apparently may work.
 
How long have you been on 20.8? On the last few releases I've had some basic function break, but then magically heal itself a few days/charge cycles later.

Mostly minor stuff, like charge port door would not open from the touch screen, touching the map failed to bring up traffic/etc icons, blank screen after pressing the car icon, something different every update.

I get the sense that it's taking longer for all the bits to load up; in the past, there would be blank areas in the UI for a minute or 2, after update. Maybe it's just taking longer to re-load all the different parts?

Hope it heals itself.
 

About Us

Formed in 2006, Tesla Motors Club (TMC) was the first independent online Tesla community. Today it remains the largest and most dynamic community of Tesla enthusiasts. Learn more.

Do you value your experience at TMC? Consider becoming a Supporting Member of Tesla Motors Club. As a thank you for your contribution, you'll get nearly no ads in the Community and Groups sections. Additional perks are available depending on the level of contribution. Please visit the Account Upgrades page for more details.


SUPPORT TMC
Top