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Trouble connecting to car android 7.1 phone

I have an axon 7 and the phone works as a key (usually) and I can control the car (like open trunk) but it doesn't show me the cars status (its just grey) and bottom says 'last updated' and the circle keeps moving.

I tried restarting the phone, app, wifi, bluetooth, LTE. But nothing really works.

Any idea whats wrong? Is my android version too old?