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Trouble with Sentry cam

Discussion in 'Model 3: User Interface' started by Blue1, Jul 29, 2020.

  1. Blue1

    Blue1 Member

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    Here recently my Tesla cam footage has only recorded 5 second clips and it’s playing on repeat.I have a Sandisk 250 SSD.
     
  2. jjrandorin

    jjrandorin Another BMW convert

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    What troubleshooting have you done already? did you re format it using the cars interface? Take it out of the car and connect it to your computer to reformat it? what file system is it currently formatted in?

    (pet peeve time.... I support users at my job, and its frustrating when they say "XXX doesnt work", because that tells you almost nothing).

    How about some more information so that those who want to try to help you can do so?
     
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  3. Blue1

    Blue1 Member

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    I did a format using the cars interface because of what it was doing. Haven’t taken out to format on pc. It’s formatted in FAT32
     
  4. lUtriaNt

    lUtriaNt Member

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    if you formatted in the car that's the best way to make sure the card will function properly.
     
  5. Gasaraki

    Gasaraki Member

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    If you actually used the car to format and you have a 250GB SSD, it should have format it as exFAT.
     
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  6. jjrandorin

    jjrandorin Another BMW convert

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    Ok, thats a start :)

    As @Gasaraki states, if you were able to successfully re format it using the car's interface to do so, it (your "sandisk 250 SSD") is no longer fat32 as the cars native format is now exFAT. Formatting it in the car is the best way to ensure it works for sentry mode. Are you still having the same issue after formatting it using the car's interface?
     
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  7. Blue1

    Blue1 Member

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    Location:
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    Yes, I am still having the same issue. It’s been working fine up until now.
     
  8. lUtriaNt

    lUtriaNt Member

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    so try a different card.
     

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