Trouble with Sentry cam

[Blue1]

Here recently my Tesla cam footage has only recorded 5 second clips and it’s playing on repeat.I have a Sandisk 250 SSD.

 

[jjrandorin]

What troubleshooting have you done already? did you re format it using the cars interface? Take it out of the car and connect it to your computer to reformat it? what file system is it currently formatted in?

(pet peeve time.... I support users at my job, and its frustrating when they say "XXX doesnt work", because that tells you almost nothing).

How about some more information so that those who want to try to help you can do so?

 

[Blue1]

I did a format using the cars interface because of what it was doing. Haven’t taken out to format on pc. It’s formatted in FAT32

 

[lUtriaNt]

if you formatted in the car that's the best way to make sure the card will function properly.

 

[Gasaraki]

I did a format using the cars interface because of what it was doing. Haven’t taken out to format on pc. It’s formatted in FAT32

If you actually used the car to format and you have a 250GB SSD, it should have format it as exFAT.

 

[jjrandorin]

I did a format using the cars interface because of what it was doing. Haven’t taken out to format on pc. It’s formatted in FAT32

Ok, thats a start

As @Gasaraki states, if you were able to successfully re format it using the car's interface to do so, it (your "sandisk 250 SSD") is no longer fat32 as the cars native format is now exFAT. Formatting it in the car is the best way to ensure it works for sentry mode. Are you still having the same issue after formatting it using the car's interface?

 

[Blue1]

Yes, I am still having the same issue. It’s been working fine up until now.

 

[lUtriaNt]

so try a different card.

 

[Blue1]

Tried a Samsung 120gb usb drive and still having same problem. So I think it’s something else

 

[lUtriaNt]

so schedule a service appointment.

 

[neurocutie]

is exFAT more robust?

Having problems with my FAT32-formatted uSD card... often requires either re-formatting or deleting clips to get it working again...