Trunk doesn’t soft close but soft opens

[ElectricAnt54]

Hi all, recently I noticed my trunk closes with a thud rather than being caught by latch and closing slowly for a few seconds. There is nothing obstructing the latch area. However, when opening, the trunk opens slowly the first few seconds (makes the soft open sound). Anyone experienced this before? I’m running 2022.12.3.2 . Thanks.

 

[ElectricAnt54]

I tried these recalibration steps. No luck.

1. Open the trunk, then manually lower or raise the liftgate to the desired
opening height.

2 Press and hold the button on the underside of the liftgate for three seconds
until you hear a confirmation chime.

3. Confirm that you have set it to the desired height by closing the powered
liftgate, then reopening it.

 

[ElectricAnt54]

After trying the steps in post #1, i executed a reboot of the infotainment by pressing in the two steering wheel buttons. After the reboot, My trunk closed normally with a soft close 10/10 times. I tried closing via infotainment, Tesla app and trunk open/close exterior buttons.

 

[ElectricAnt54]

I spoke too soon. Issue is back and I know why. My trunk only closes with a thud and no soft close if any window is open. If all windows are rolled up, then it will perform a soft close. Very strange. Firmware 2022.12.3.2 2022 Model Y performance with intel atom infotainment cpu.

 

[Madsen203]

I spoke too soon. Issue is back and I know why. My trunk only closes with a thud and no soft close if any window is open. If all windows are rolled up, then it will perform a soft close. Very strange. Firmware 2022.12.3.2 2022 Model Y performance with intel atom infotainment cpu.

Lack of pressure with window open will do this. Like closing a door with window open also takes less effort. Why the car doesn’t soft close in either scenario is beyond me.

 

[cassall]

Wow thanks. I had noe clue why my hatch wouldnt close soft a lot of the times. Turns out its when I have a door open. Does this happen for everyone?

 

[ElectricAnt54]

Wow thanks. I had noe clue why my hatch wouldnt close soft a lot of the times. Turns out its when I have a door open. Does this happen for everyone?

Yes. Been this way ever since unowned car (12/2021).

 

[cassall]

I have 22mod now from june, from Berlin

 

[cassall]

I meant september

 

[cassall]

Wow, thanks. Happens here when a door is open. Had noe clue. When I close the door it closes soft.

 

[Freshness]

I have this issue and it appears random, sometimes I hear the secondary latch, sometimes I don't. AMD chip here, 7/22 build

 

[EddyM2]

Wait, am I missing something? I have a September 2022 Model Y (UK, made in China) and its trunk has never soft closed or soft opened, it always slams shut loudly before latching down and unlatches with a loud bang before opening. I didn't know that was something it was supposed to do? (I've just found this thread while searching for ways to make it a bit quieter)