Trunk hatch scrapping side when opening

[Cfelix]

Has anyone noticed this? When I open my MY trunk, it looks like the plastic light/reflectors on the hatch touch the passenger rear lights and makes a sound like it wants to get stuck. You can also see the hatch move sideways when this happens. This does not happen when I close it. My guess is that the mechanism to open the hatch is only applying force on the driver side and hence the hatch comes up a little crooked. Thoughts? Thanks!

 

[djmodifyd]

yep. mine did the same thing when i took delivery. mobile service fixed it in about 10 minutes.

 

[bcs92]

Mine is in service now for that same issue, among a couple others.

 

[Cfelix]

Ah, thank you. Will open a service request.

 

[noshadow]

It happened on both sides of my hatch. They adjusted the taillights, and then they adjusted the actual hatch alignment for the other side. They even shaved off some plastic on the headlight housing. Crazy.

 

[DAJ8895]

Hello all, yes I am also having that very same issue with my tail hatch, funny thing is, it was fine up until this evening. I purchased the car last November and have had no issues and I come out to leave for work tonight and the problem was there, hatch pulling to the passenger side of the car and this huge gap is on the driver's side. Totally freaked me out. I am opening a service request, just very strange.

 

[Vitiate]

Hello all, yes I am also having that very same issue with my tail hatch, funny thing is, it was fine up until this evening. I purchased the car last November and have had no issues and I come out to leave for work tonight and the problem was there, hatch pulling to the passenger side of the car and this huge gap is on the driver's side. Totally freaked me out. I am opening a service request, just very strange.

The exact same thing is happening to me, just started about 15 minutes ago

 

[DAJ8895]

The exact same thing is happening to me, just started about 15 minutes ago

Hi Vitiate,
So I took my car into service, they had not seen this issue until I showed up, they took my car and had to send it out to a third party, a body shop, to have it repaired. It took three weeks but it is finally complete and I got my car back. There is a weld at the very top of the trunk hinge, that's what broke on mine, I have attached a photo of the hinge. It isn't a quick fix.

 

[Vitiate]

That is really going to suck. 3 weeks without a vehicle is going to be impossible for me.

 

[Vitiate]

Hi Vitiate,
So I took my car into service, they had not seen this issue until I showed up, they took my car and had to send it out to a third party, a body shop, to have it repaired. It took three weeks but it is finally complete and I got my car back. There is a weld at the very top of the trunk hinge, that's what broke on mine, I have attached a photo of the hinge. It isn't a quick fix. View attachment 655639View attachment 655640

Where did the weld fail? I am looking and not seeing anything that would indicate a broken weld

 

[DAJ8895]

Where did the weld fail? I am looking and not seeing anything that would indicate a broken weld

It failed at the very top.

That is really going to suck. 3 weeks without a vehicle is going to be impossible for me.

Oh no, I am sorry I left this part out, but they gave me a loner vehicle, a Model S, it was a 2018, but it kept me going...Lol...I don't see you not being treated the same or better.

And attached you will see the broken weld.

 

[Silicon Desert]

reminds me when my first MX arrived and the trunk was obviously out of alignment. A ranger came two days later to correct it.