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Trunk Latch Problem

Discussion in 'Model S: Interior & Exterior' started by pedriscoll, Jul 23, 2016.

  1. pedriscoll

    pedriscoll True Blue Tesla Fan

    May 30, 2015
    Indianapolis, Indiana
    I had my car interior detailed today. When I picked up the car the trunk latch would not close. The guys at he shop tired everything they could think of but we could not get it to latch. No help from Tesla service except that the Service Center will call me on Monday. The trunk is heavy enough hat it stays closed so the car is driveable. Anyone else had this problem? I do not have the power lift gate. No prior problems with this. The retailers only opened the trunk to clean inside. If anyone knows of a simple solution please let me know.
  2. Buddy

    Buddy Member

    Jul 3, 2016
    Riverside County
    Long shot but is it possible that the latch closed on itself? I've seen this before and could be possible if they cleaned the latch and it...well latched.

    If it is closed on itself I'm not sure how to unlatch it, unless unlocking the hatch normally works.

    Best of luck.
    • Like x 1
  3. scottm

    scottm Active Member

    Jun 13, 2014
    There's a frunk release cable under the glovebox says my manual. Never used it tho.

    Maybe not in the newer cars? But have a look.
  4. bmah

    bmah New Moderator, Model S / Model X Forums

    Mar 17, 2015
    Lafayette, CA, USA
    No ideas offhand but I'd be interested to know if your problem has a similar cause to a nearly opposite problem that a couple of us had earlier this year where our trunk latches were jammed shut and wouldn't open. There was a discussion of it here on TMC. IIRC the resolution was to replace the liftgate actuator (matter of fact if you search for the words "liftgate actuator" you'll probably find the thread).

    Good luck!

  5. Julesp313

    Julesp313 Member

    Apr 27, 2016
    Uh oh... that's what happened to me when I got my windows tinted (two weeks into ownership). The vendor was massively apologetic and really concerned that his team had somehow damaged the latch, but the Service Center could find no evidence of damage. The mechanical latch simply failed. The service center got me in immediately and had it replaced within 1.5 hours, so I was very appreciative of that. Hopefully by now you've had a chat with the Service Center and got it resolved...

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