Yesterday morning I did an OTA update and was loading the trunk after which it stopped latching when shut by either the exterior button or app. (I don't thing the OTA had anything to do with it but I mention it as the problem appeared to start right afterward.) When shut but not latched there is a 1/2 inch gap on upper part of trunk body interface. I cannot lock the car as it thinks the trunk is open - which it is.
I took pics and it seems that maybe something is missing in the latch assembly but since I have nothing to compare it with not sure.
I scheduled a mobile service appt. but it's not till Feb 2.
Any comments or observations appreciated. Thanks!
I took pics and it seems that maybe something is missing in the latch assembly but since I have nothing to compare it with not sure.
I scheduled a mobile service appt. but it's not till Feb 2.
Any comments or observations appreciated. Thanks!