I was doing my tax yesterday using step-by-step, and the software claims $7500 credit for MY. This is obviously wrong!
When I went through turbotax it claimed the credit was 0 but I could enter up to 7500 if I felt the calculation was wrong. Is that what you're seeing?
Please note that “credit” only offset the tax owed, so it’s zero if you don’t owe any tax. I was using step-by-step process, and the software asked if I bought an EV (which I filled out the information). It then claims the $7500 credit. Regardless, there is no more tax credit for Tesla (for a while now), so the software is incorrect!
I remember TurboTax used to ask which brand of EV you bought (when I claimed the credit for a new Leaf bought in 2018). This year I didn't even try to go there, bought the Y in 2020.