Turning Live Camera on in the app causes Sentry Mode to become stuck on recording, resulting in hours and hours of video footage

[Chisale]

Model 3 and I'm on 2021.44.30.21 and Tesla App ver 4.6.0 on an Android system. Whenever I engage Live Camera Mode, usually just out of curiusity to see what's going on around the car, it causes Sentry recording to become stuck on from that point forward. This results in hours and hours if not days of continuous Sentry footage being recorded. I've found that if I turn off Sentry remotely then the continuous recording stops, but it will resume once Sentry is turned back on. The only thing that can stop it is to enter the car and thus to fully awake it from the fault that it is in, have my media storage device become full or just turn off Sentry permanently until I am present again. Anybody else had this problem? I'd like to be able to view the car, mostly just to check on the exterior of the house while I'm away, but then also continue to leave Sentry on afterwards.

 

[EVRider-FL]

Are you saying that Sentry Mode is saving video in the SentryClips folder even when there are no Sentry Mode alert events?

 

[Chisale]

Correct. Turning on the live camera mode locks it into a state where Sentry Mode is just constantly recording even though there's absolutely nothing going on around the car. What this results in is sometimes 3000 or 4000 "Sentry Events" with them being partitioned into 2 to 3 minute intervals for hours on end. This eventually fills my 128 Gb storage device after after 1.5 to 2 days and makes cleaning them up a mess as you've either got to reformat the entire drive or delete one by one which takes a while.

 

[EVRider-FL]

So you’re saying there are lots of Sentry Mode alert events, but with no apparent cause. That’s odd. I’m also surprised that the USB is getting full, because the manual says this: “When the internal storage reaches full capacity, new recordings from Alert and Alarm events overwrite the older recordings.”

 

[Chisale]

It's possible that it did in fact over write older Sentry events. There was like 2 Gb left on a 128 Gb device. So it's possible that it starts overwriting slightly before being quite full.

 

[Shoom]

I too am experiencing the same issue with Sental mode for my Model 3. Does anyone have a solution?

 

[Chisale]

Thanks Shoom. Glad I am not alone. Since posting this I have just not used Live Camera mode anymore. Never found any solution besides that.

 

[MLXXXp]

Same thing happened to me yesterday. It's the first time I've tried live camera mode. Version 2022.12.3.20

This was at home, where I have set for sentry mode disabled.