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Turning on rear A/C, 2016 pre-refresh?

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The user manual and various sources talk about a button on the screen to activate rear AC, but my 2016 S, v10.2 (2021.24.28) doesn't have it.

I've read it may be using the seat sensors to activate, but it doesn't seem to happen when I sit back there and buckle my seatbelt.

In any case, I have two kids in car seats, so I need a solution that works in that case.

To be clear, there is *some* airflow coming out of the center vents and the ones under the front seats, but it's not very much and it never seems to change no matter what the target temperature / fan is set to.

Thanks!