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Wiki UK 2021 Orders and Pending Deliveries

VanillaAir_UK

Supporting Member
Jun 17, 2019
7,345
4,847
Surrey, UK
  • | This is a WikiPost. Members with appropriate permissions may edit.
A thread to discuss orders, deliveries and collections (and all things related) for vehicles expected to be delivered during 2021.

This thread supersedes the 2019/20 Orders and Deliveries thread.

For each quarter, this Wiki page shows the estimated/actual delivery, shipping dates and vehicle specification changes.

Q2 2021 Apr - Jun
21 Reg vehicles

Model 3 deliveries for this quarter expected middle May to end June
First 2021 deliveries of Model 3 Performance rumoured to be mid/late May to June
Model S & X deliveries expected : end 2022 (subject to change)

Shipping:
No shipping information currently available for deliveries this quarter.

New/changed features:
All Models:
  • No £2500 PiCG unless order confirmed before 18/03 (Q1)
Delivery Experiences


Q1 2021 Jan - Mar
70 Reg vehicles till Feb 28th
21 Reg vehicles from March 1st

18/03 loss of PiCG to all EV orders over £35000 - does not affect already confirmed orders.
Unconfirmed orders, including inventory orders delivered before 31st March subsidised £2500 by Tesla

Model 3 SR and LR/AWD deliveries starting March (21 plate)
No Model S & X deliveries expected

Model 3 vehicles manufactured in the Chinese Shanghai factory ('MIC' models) - seem to be less delivery issues than those shipped from Fremont factory 👏
Model 3 Performance models not available this quarter due to factory change - first deliveries expected May

Shipping:
Source: 2021 Shipping Movements

New/changed features:
Model 3:
  • Revised door cards
  • Heated steering wheel on some models (unconfirmed - not active on SR+)
  • Heated radar (unconfirmed)
Model S:
  • Refresh model announced with deliveries expected in 2022

Delivery Experiences

Q3 2021 Jul - Sep
21 Reg vehicles till Aug 31st
71 Reg vehicles from Sep 1st

Model 3 deliveries for this quarter expected middle August to end September
Model S & X deliveries expected : TBA

Shipping:
No shipping information currently available for deliveries this quarter.

New/changed features:
TBA

Q4 2021 Oct - Dec
71 Reg vehicles

Model 3 deliveries for this quarter expected middle November to end December
Model S & X deliveries expected : TBA

Shipping:
No shipping information currently available for deliveries this quarter.

New/changed features:
TBA

Moderator comment - Please keep this Wiki page consistent, factual and to the point. All edits are journaled.
 
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VanillaAir_UK

Supporting Member
Jun 17, 2019
7,345
4,847
Surrey, UK
Overview of the Orders Process

Unlike most other traditional vehicle manufacturers, the order process for a Tesla vehicle is all handled online. Whilst they may looks like a traditional car showroom, Tesla car showrooms do not have sales staff to take your order. The ordering process is normally all handled online, either in the vehicle configurator when choosing a custom order, or when choosing a car from the inventory list.

Referral Code

Before you start your order process, Tesla run a referral scheme which may entitle you and the referrer to a small perk. The referral comes in the form of a link which starts the order process. If you use the link to start your order, on delivery of your vehicle you and the referrer should both be credited with a supercharger credit for 400kWh of free supercharging to be used within 6 months of delivery of your vehicle. This is approximately 1000 miles of free driving, worth around £100. If you do not have a friend or family member who can supply you their link, you will find many members of this forum willing to let you use theirs! Most have one in their user profile page of if someone has been particularly helpful, will send you one if asked. Do remember to use this link as it is Teslas policy that once a car is ordered, you cannot retrospectively add it.

If you are financing your car, you can give your referral code to the finance company to use. It is however up to the finance provider how they handle referrals. Not all pass this benefit onto their customers although some may offer free supercharging as part of their package.

Custom Order

A custom order is where you specify the model and options of your car. On top of specifying the model of your vehicle, there are very few options that can be specified : colour, wheels, tow hitch and Full Sellf Drive (FSD), the latter being a software option that can be enabled after taking delivery. This keeps the number of vehicle model/option permutations low. This allows Tesla to not build cars to order. Instead they build a quantity of cars matching these permutation then, allocate available vehicles to an order, a process known as VIN matching. This makes it a bit of a lottery as to when a car will be matched with your order. It would be nice to think that orders are matched to cars in the order they are received, but this is not necessarily the case. It is possible that some specifications are matched to orders quicker than other specifications, so some people may end up waiting longer than their car than others. Only Tesla know how this matching is performed, and will likely change from batch to batch.

Inventory Order

Unlike a custom order where you choose the specification of your vehicle, an inventory order is where a finite set of vehicles of pre determined specification become available for sale. The inventory list can be very volatile, with vehicles appearing and disappearing very often, often in a matter of hours. There appear to be three main sources of inventory vehicles - from an excess of a vehicle specifications built, but not having enough custom orders to match against; from custom orders cancelled before delivery; and from used vehicles either returned after delivery, or used for other reasons such as demo vehicles. It is also believed that vehicles rejected on delivery due to a fault may end up on the inventory list once the fault is rectified. As a result of this, it is possible that some inventory cars are older (and thus have a different specification) than those currently shipping. This may or may not be reflected in the price. Just because a vehicle is available on the inventory list it doesn't necessary mean that it is available now. That vehicle may still be in transit somewhere from the factory and will only become available along with the delivery of other custom orders. So an inventory vehicle is not necessarily a way of jumping the queue. For inventory cars that are pre registered in someone else's name, it is the responsibility of the purchaser to tax the vehicle. As it may not be entirely clear whether a vehicle was pre registered, it is always best to assume that it it may be necessary to re-tax, even if the cost is £0.

A Note About Some Options

Some options may have limitations not apparent at the time of ordering.

Standard vs Long Range Battery
Placeholder​
Tow Hitch Option
The Tow Hitch is available to order only with some new vehicles. It is available on Model 3 SR+, LR/AWD [and the base Performance no longer offered] and Model Y. It is not possible to retrofit the Tesla tow hitch. Cars delivered without a tow hitch officially have a 0kg towing capacity. On standard tyres, the Model 3 braked tow capacity is 1000kg with a 100kg nose weight. The Model Y has a braked tow capacity of 2250kg with 90kg nose weight. For both models, the maximum weight for non wheeled loads such as bike racks is 54kg. This may limit the number of bikes that can be carried. Tesla Model 3 UK Manual Towbar Accessory Limit of 55Kgs Unbraked loads, non standard wheels and tyres and passenger and cargo weights may further limit towing capacity. Official weights are stated in the V5. Latest advice and limitations are listed in the manual - online versions linked below.​
Full Self Drive (FSD) Option
Full Self Drive is a software option available for outright purchase at time of vehicle configuration or for more recent vehicles, at a later date via an In-App purchase. Its price may fluctuate over time. It is anticipated that FSD may become a subscription option in the near future.​
FSD is a work in progress for Tesla. It is subject to regulatory approval and as such, its features may be much more limited than what may be being discussed or viewed on internet forums or news sites. At present, FSD (and standard Autopilot) remain very much a driver aid (such as cruise control) and control of the vehicle remains the total responsibility of the driver. The driver must pay attention at all times and hold the steering wheel - this is frequently checked by the vehicles systems and failure to do so may degrade Autopilot, FSD safety and performance.​
Potential purchases of FSD are advised to check and understand the FSD feature set and its limitations and that some FSD functionality may not meet their requirements during their course of ownership, hire or lease. FSD is not transferrable to other vehicles.​
In the UK, FSD currently remains broadly similar to Enhanced Autopilot (EAP) functionality. Occasionally, EAP becomes available as a limited time In-App purchase so worth looking out for that as you get 95% of the UK FSD functionality for 50% of the cost.​

Delivery Estimates

When configuring your vehicle you may see a delivery estimate. It is only that, an estimate, and they are known to be wide of the mark. You may be waiting longer for your vehicle, of get lucky and get one sooner. No one, including most Tesla staff, knows for sure when your vehicle may be delivered to you until much further down the delivery process. Read on and you will learn about the various clues that you can look out for to determine how long you may need to wait for delivery of your car.

Reservation Numbers (RN)

Once you have ordered your car, you will get a reservation number, often referred to as a RN. This can be used if needing to refer to your order for any reason, such as purchasing an accessory. If purchasing via a finance company, your RN may take some time to be issued to you. It is the first clue that your order for a car is in the system.

Trade In

Tesla offer a vehicle trade in. Tesla trade in values do seem to come towards the bottom of the valuation list, but it does offer you the convenience of driving to the collection point in your old vehicle and driving home in your new Tesla. Vehicles traded in appear to go very quickly to straight to auction.

The handovers appear to be very minimal contact even pre COVID, so minimal if any tyre kicking is undertaken to reduce your offer during handover. Tesla appear to honour original prices when collection dates slip for no fault of the customer, such as vehicle collection estimates being wrong. They have also been known to turn a blind eye when a vehicle has recently slipped into its scheduled service window.

The trade in occurs at the very start of the collection process. Once the car is handed over, it is not possible to back out if you later decide to reject your vehicle. Tesla should handle all the paperwork for the DVLA and, if relevant, organise any road tax refund. This normally occurs very quickly, possibly during the following week. It is worth making a copy of the original V5 prior to handing over to Tesla and separately registering the trade in online with DVLA for peace of mind. Tell DVLA you've sold, transferred or bought a vehicle - GOV.UK (www.gov.uk)
 
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bighevs

Member
Oct 22, 2020
17
1
Tonbridge
First post and not a happy one sorry to say! I ordered my MX on. 24/11 and was told it would be March 21 delivery (in the UK), this was what I wanted as didn’t want a new car until March 2021 anyway. Completed all the purchase paperwork and the order was confirmed. Tonight I logged into my Tesla account and the delivery has changed and is now booked in for the end of this month also at a different collection centre with no email or call from Tesla! I’m not in the position to collect the car in December with work pressures. Will possibly have to cancel now I as I didn’t want the car in December (and not in Jan or Fed either), expect it will cost me £6k more with the price rise here in UK/EU to reorder. Shocked that when buying a £90k+ MX you don’t even get a phone call when the delivery date is reduced by 3 months!
 

Medved_77

TM3 SR+ | MSM+Black | No FSD
Jan 20, 2020
1,954
1,921
Scotland
First post and not a happy one sorry to say! I ordered my MX on. 24/11 and was told it would be March 21 delivery (in the UK), this was what I wanted as didn’t want a new car until March 2021 anyway. Completed all the purchase paperwork and the order was confirmed. Tonight I logged into my Tesla account and the delivery has changed and is now booked in for the end of this month also at a different collection centre with no email or call from Tesla! I’m not in the position to collect the car in December with work pressures. Will possibly have to cancel now I as I didn’t want the car in December (and not in Jan or Fed either), expect it will cost me £6k more with the price rise here in UK/EU to reorder. Shocked that when buying a £90k+ MX you don’t even get a phone call when the delivery date is reduced by 3 months!

There's rumours of an incoming refresh for Model S and X so you'd be good to wait until next quarter:

Tesla tells employees Model S and X production will shut down for 18 days.

I'm not sure if Model X are built to order or if they're just assigned once rebuilt in Tilburg? Speak to Tesla and ask them to postpone delivery and hopefully they'll honour the price. You bought based on collection in March, they should understand that.
 

VanillaAir_UK

Supporting Member
Jun 17, 2019
7,345
4,847
Surrey, UK
You may be able to defer delivery rather than go through the cancel/reorder process. Tesla do like getting things completed before quarter end, but if there is someone else in the queue for your spec car you hopefully will be OK.
 

bighevs

Member
Oct 22, 2020
17
1
Tonbridge
I’ve just received an email with the delivery date confirmation 2 weeks time in December, still no one agreed it with me. They might well have got a car in my spec become available early, I know they have Q4 targets to meet but when I was placing the order I phoned Tesla and said I didn’t want the MX before March and they said that was the earliest delivery date so all was fine. I’ll call them again in the morning as see if I can get it changed back to March. I didn’t order it for March for the rumoured upgrade but due to it being the earliest I could but the car. If they don’t want to budge I’ll consider cancelling.
 

bighevs

Member
Oct 22, 2020
17
1
Tonbridge
After a call to Tesla, I’m was informed that my order was automatically changed to a car which had been a cancelled order in the same specification and to a date 12 weeks earlier. I did comment that it was not a good way to handle customers changing agreements and delivery arrangements like that, I found not in my account and later by SMS then an email. The strange thing is that the Tesla person taking my call knew it was me before I gave them my name or order number. Perhaps they monitor this forum lol!

Back to my March delivery as I didn’t want the car yet. Strange thing then happened 8 minutes after the call started to Tesla I received an SMS with the registration and VIN for the December delivery X which had just been cancelled. Calling them again today but it might be their automatic system again.
 
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Ben177

Member
Aug 17, 2020
107
96
UK
The strange thing is that the Tesla person taking my call knew it was me before I gave them my name or order number. Perhaps they monitor this forum lol!

Far less exciting than that! Their phone system will be linked to their computer and their customer relationship management software. It'll have taken your telephone number from the caller id, and used that to search for your customer record as the phone was ringing. Then when they answered, your customer record would have been presented to the operative. Any identification questions the operative would have then asked you would simply have been to verify they're being shown the correct record. All very standard call centre software functionality.
 

Juve

Member
Nov 8, 2020
25
3
Glasgow
Anyone collecting a M3 during COVID, what happens at collection? Do they help set everything up etc? I have the option for home delivery and wondering whether just to do that or is it worthwhile collecting from the Tesla centre??
 

rasp

Member
Oct 24, 2020
9
6
edinburgh
Anyone collecting a M3 during COVID, what happens at collection? Do they help set everything up etc? I have the option for home delivery and wondering whether just to do that or is it worthwhile collecting from the Tesla centre??

Collected from a Delivery/Service centre yesterday. They help you with anything you need during the handover - including getting your phone linked up, how to set up a driver profile, some of the new and/or nce features etc.

The person helping us said he could talk to us for an hour - but that we would probably forget most of what we were told ;)

Answered every query we could think of, there was no sense of being rushed at all. Useful advice: write down a list of any important things you would like to know how to do, before you go to the handover.
 

Threean

Member
Dec 18, 2020
19
22
Berkshire, UK
My first post and a similar experience to bighevs. Ordered a M3P yesterday. Got allocated one today!

Before I ordered, I was checking the estimated delivery date, as didn't want one until March (as my current lease ends at the end of Feb). The estimated delivery date of the M3P changed from Feb to March this week on the website, so I placed the order yesterday.

After getting a text from Tesla today to let me know a car had already been allocated, I gave them a ring to try and amend the delivery. The guy at Tesla confirmed I could take delivery this month and it was probably due to a cancellation meeting my spec. After explaining I didn't want it 'til March, he said it was fine and just flagged my order to not accept allocations until after 1 March. Hopefully it's as simple as that and I will get the car in early March.
 

aliasell

Member
Dec 10, 2020
11
2
Cheshire
Hi all, I ordered a M3 LR in early December on lease. I had an email confirming the order and was asked to setup an account and download the app.

Since then I haven't heard a thing. No emails or text messages, nothing on my tesla account either. Is this normal?

I'm not in a super rush to get the car but it'd be nice to know some sort of time lines.
 

john19951

Member
Jun 28, 2020
129
60
NW M25 & Vaucluse France
To take car abroad from now on we need a new number plate design that shows only the GB symbol without the euro symbol.

No doubt some makes will introduce a suitable design soon, any guesses how long Tesla will take ?
 

tardis56

Member
Nov 2, 2020
20
12
Southampton
Made my own.
 

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Billbrown1982

TM3 LR 2021 | Red | FSD
Dec 21, 2020
301
145
Basildon
Not sure if this is the right place to ask but it "is" associated with deliveries and such.

If I ordered a M3 today for March collection and I do a trade in quote for my existing car, that quote is only valid for 60 days.

So what happens If I don't end up getting a car before the 60 day window expires?
 

2021refresh

New Member
Dec 12, 2020
3
3
London
Hey everyone, happy new year! If you need any more reason to get excited about your upcoming delivery, we've just made an in-depth video looking at the 2021 M3 LR.

 
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GeorgeSymonds

Member
Mar 16, 2018
990
587
UK
Decoding a Tesla VIN
Understanding a Tesla VIN can be useful for a number of reasons.
  • Tesla use the sequential ID to identify the vehicle during service visits (12-17)
  • It identifies where the vehicle was manufactured (11)
  • It identifies a Model Year (10)
Code:
5YJmtrEpcyfnsssss
12345678901234567

PositionMeaningCommon Values
5YJ
1-3
ManufacturerAlways 5YJ - Tesla
m
4
ModelR, S, X, 3, Y
t
5
Body TypeA = LHD Hatch; B = RHD Hatch; E = LHD Saloon; F = RHD Saloon
s
6
Restraint SystemTBA
b
7
Battery TypeAlways E - Electric
p
8
Power UnitTBA
c
9
Check DigitCalculated
y
10
Model Year2019=K; 2020=L; 2021=M
f
11
FactoryF = Fremont, USA; C = Shanghai, China
nsssss
12-17
Sequential IDModel specific sequential ID.
May start with a character for special versions, eg prototypes or F = Founder

Maintaining stuff like this is a thankless task and I don't know why you'd want to repeat it on the UK forum and not just point to one of the better resources? For example, the first 3 letters are LRW for China built cars. It won't be long before the M3 reaches 999999 and then we won't know what happens yet. I think the two biggest ones are below

Check your Tesla VIN to see what model it is likely to be

and

VIN Decoder – TeslaTap


Maybe a single page of useful links, updated rather than copied, updated and reposted every time you make an update would be more useful?
 

uncleiven

Member
Dec 22, 2020
43
13
Warrington
Hi all

Ordered a M3P 2021 in white yesterday and all went through smoothly online - it was a stock car (less than 50 miles) at Leeds but I opted to have it delivered to Manchester.

Financed through Tesla PCH.

Current status on my account is...

Next Steps
We are drafting up your contract and will contact you when you can make your final payment.


I assume this will move on next week, just interested to know how quickly they turn these stock cars around especially if it needs to be moved to a different location

cheers
Adam
 

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