Almost every Auto maker is poor on communication, particularly in the initial few weeks once order is placed. Tesla is no different. Making cars take time as they all follow the Just In Time methodology which will need a reasonably filled order queue to keep the assembly line ticking. As the order enters the queue it is bound to be there for a period of time (initial wait) before it gets scheduled for production. This delay depends on the depth of the queue and right now all automaker's order queue is a lot deeper than it usually was. Tesla has a few things going well for them. The order matching process means that production is less dependent on the order queue. This translates to reduced waiting times. Many of us including me develop an OCDC once we place the order (would be an interesting area of research) and the silence during the initial wait period becomes frustrating. From the maker's POV, not sure what they could communicate other than saying something like "you are in the queue waiting for the next available agent ;-) " In addition to the Tesla M3LR order I also have an ID3 on order and I don't even want to start to explain how much more frustrating it is to get any information from VW or the dealership.
It will be a good measure to see how many of us return to this forum after taking delivery of the car particularly if there are no subsequent issues with the car itself. Hang tight the car will land and I am fascinated as why we (and I) are obsessed with more comms as that is not going to make the car arrive any sooner
. I have learnt a thing or two about the shipping world just by being on this forum.
Maybe Tesla lets me have it for free for the first 5 days 
