you used to get asked by service to make sure you had tried a soft reset and if that didn't work a hard reset with the brake peddle. But I have no idea when that stopped being a thing, and it's possible that it didn't even do much back when the SC was suggesting it. Communication has never been their strong point both internally and externally.afaik there was never really any difference between holding the brake pedal during a reset or not, it was just part of Tesla's procedure to avoid the car rolling away. I've never experienced it doing anything different.