I was in a queue today for account/app support and did the call back option. Got a call about 15 minutes later and was put through to a real live person who supported the issue. Pleasantly surprised
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UK 2022 Orders to Delivery inc the shipping thread for posts with no shipping news
- Thread starter GeorgeSymonds
- Start date
Yep me too but they couldn’t help as needed a different team. So tried to call and twice asked for a call back
Eventually emailed the Winchester Service Centre and he rang his mate at Soton port and was sorted in 15mins. Just had a call back which went dead as soon as I picked up 
But I’m sorted and ready for Fri collection
rowedav
Member
I’m just a couple of days away from collection but weirdly not that excited at the moment. Sold my car on Motorway last Tuesday but still waiting for the winning dealer to actually come and collect it. Getting a bit stressed and annoyed by it. Could have kept the Tesla trade-in and had a smooth lead-up to Tesla ownership but the lure of an additional £1800 and listening to friends was too strong. There’s a lot to be said for the easy route (usually my default option!)
Today is the day… collecting in Glasgow at 10am. Excited doesn’t cover it!
I sold my car on Motorway on 28th Nov. Had to call myself on 1st Dec to get collect time allocated by collection company. Collection was a week latter only
Was worried that I might loose my tesla collection on 16th Dec.Fortunately, all went well. Car was collected yesterday. Full agreed price paid to my account before car left.
Tesla Trade in was £3k less than I got for selling car using Motorway. A little bit of nail biting
... but it was worth to have extra £3kTry calling collection company to see if they have allocated collection date for you.
rowedav
Member
I sold my car on Motorway on 28th Nov. Had to call myself on 1st Dec to get collect time allocated by collection company. Collection was a week latter only
Fortunately, all went well. Car was collected yesterday. Full agreed price paid to my account before car left.
Tesla Trade in was £3k less than I got for selling car using Motorway. A little bit of nail biting
Try calling collection company to see if they have allocated collection date for you.
I'm all good for the Tesla tomorrow (deposit etc is paid thanks to a wealthy friend!) and my Mercedes is now booked for collection on Monday afternoon so should be all good now. Almost there...
I'm going through Motorway at the moment...I was happy with their valuation, and with the winning 'bid', but then didn't hear from the dealer for a few days after. Bit nail-bitey. Rang them and they said it would actually be the car collector who'd get in touch, and that they'd sort out the finance settlement while they were at my home. Could be a couple of weeks though. Still...bit of communication from them woudl have been nice!I sold my car on Motorway on 28th Nov. Had to call myself on 1st Dec to get collect time allocated by collection company. Collection was a week latter only
Fortunately, all went well. Car was collected yesterday. Full agreed price paid to my account before car left.
Tesla Trade in was £3k less than I got for selling car using Motorway. A little bit of nail biting
Try calling collection company to see if they have allocated collection date for you.
Tesla Trade in was £3k less than I got for selling car using Motorway. A little bit of nail biting
Tesla quoted my trade-in (also an EV) at £18k, whereas Motorway's initial estimate/reserve price was £26k.
It only achieved £25k in the sale, but still £7k more than Tesla.
rowedav
Member
Agreed - the Motorway process was very easy...after that the experience seems to be in the lap of the Gods as to the winning dealer and how responsive they are.
I'm collecting tomorrow too. I agree that Motorway process was smooth, easy and well-designed. The dealer with the winning bid let me down though. Put me off a few times until in the end I asked him if he just wanted to forget it. He did.
I went to Cazoo instead. A very slick process again and they gave me a few hundred quid more than I'd got from Motorway. Got a valuation on Saturday, booked in to drop off on Monday. Less than 20 mins after arriving at Cazoo, the money was in my account.
All set for tomorrow now
have a great day, was there yesterday for my pick upI'm collecting tomorrow too. I agree that Motorway process was smooth, easy and well-designed. The dealer with the winning bid let me down though. Put me off a few times until in the end I asked him if he just wanted to forget it. He did.
I went to Cazoo instead. A very slick process again and they gave me a few hundred quid more than I'd got from Motorway. Got a valuation on Saturday, booked in to drop off on Monday. Less than 20 mins after arriving at Cazoo, the money was in my account.
All set for tomorrow now
rowedav
Member
Collection day for me. Had a great day! Posted my experience here if anyone if interested
teslamotorsclub.com
Q4 collections, tales and experiences
Collecting my model 3 next week, starting to consider canceling because of missing uss. Dont really need them that often but had to park parallel yesterday in the tight spot and without parking sensor that wouldn't be possible. If there would be option to at least retrofit them would be...
teslamotorsclub.com
Did it arrive ok? it's D-day for me tomorrow and wondering when I will hear anything
D-Day for my M3LR today - not heard anything yet from the delivery people (got the email at 8:30 from tesla ) - how did you find out where yours was being delivered from?
They closed my road yesterday so was wondering if I will get a call before they come, to figure out where they will actually deliver to.
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