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Wiki UK and Ireland Supercharger Site News
- Thread starter WannabeOwner
- Start date
Faversham is really handy for the ferries, avoiding the M20 and 249, but near M2 and Ashford road.
It's irrelevant it's close to my house.
Would like to see a Dover and Ashford for general travel. Eastbourne would be handy for the south coast, because Brighton is always +1 year.
It's irrelevant it's close to my house.
Would like to see a Dover and Ashford for general travel. Eastbourne would be handy for the south coast, because Brighton is always +1 year.
Isn't there basically only one number for Tesla now that just goes through endless menus and hold music? Not really sure I'd be inclined to brave the Tesla phone hold experience unless I absolutely have to. What would be ideal is an e-mail address for reporting issues such as these, but I've no idea if one exists (not seen one mentioned).
There’s usually a phone number on the tombstone just where the cable latches. Don’t ask me what it is though. It’s probably the same one as breakdown.
When you check online it says that you don’t need to report anything as they are regularly checked … I think this could be improved!
The Tesla website says the following:
Who should I contact if I'm experiencing a problem with a Supercharger?
Superchargers are monitored closely and regularly serviced by our Tesla Service Technicians to address any technical issues as quickly as possible. There is no need to contact or report problems with a Supercharger.
Supercharger Support
Learn more about Tesla Superchargers, including best practices, charging rates, payment methods and locating a Supercharger when you're on the road.
www.tesla.com
So basically does not want me to bother.
bctomuk
God
At the end of the day if the location is constantly busy with all chargers full except 1 that's never used they must know something was wrong with it. Or even in quieter locations if there is 1 or 2 that are never used then presumably rangers / technicians that call in every so often can check in them.
Perhaps easy for them to pick up issues related to the electrical output but I would be surprised if they could know that the plastic on one of the connectors was damaged or impacted with mud. Ah well ... they know better.The Tesla website says the following:
Who should I contact if I'm experiencing a problem with a Supercharger?
Superchargers are monitored closely and regularly serviced by our Tesla Service Technicians to address any technical issues as quickly as possible. There is no need to contact or report problems with a Supercharger.
Supercharger Support
Learn more about Tesla Superchargers, including best practices, charging rates, payment methods and locating a Supercharger when you're on the road.
So basically does not want me to bother.
Terry F
Model 3 owner
I wouldn't be surprised if Tesla centrally monitor usage such that a warning flag pops up if a particular charger is not used for several hours whilst other chargers on the same site are being used regularly. Then they send someone to investigate.
I’m suspecting that the “checks” may not necessarily involve a human actually looking at it. My thought was that the auto systems will report technical faults without someone physically checking. Hopefully in this instance someone will actually look at the physical connectors.
Yeah should notice if some activity happens and will update. Q2 will be good as the main outdoor food village will be open then. They have a nice looking pizza truck I could try whilst my car gets some of it's own juice. Faversham was a cool suggestion, thanks.
Just to follow this up I’d thought I’d send a quick email direct to Metrocentre to see if Tesla Superchargers were on the agenda and got the following… (not yet confirmed)
Fingers crossed it's up and running before the Y's flood the streets later this year. Queuing at South Manchester at ~1pm today.
On the rare occasion I have found a supercharger to be faulty I have left the cable wrapped over the top as shown in the picture.
I think it a better solution than writing "Out of Order" in a black sharpie on it (Maidstone?, I think).
I think it a better solution than writing "Out of Order" in a black sharpie on it (Maidstone?, I think).
How many superchargers are available there? The website claims eight, but last time I passed that way there was only a bank of four operative that I could see (plus another bank of four that were all covered up).
If that's the SC at Stockport I'm sure it was upgraded to 8 quite a few months ago
Ferrybridge looks to be progressing well. Tesla equipment all now in place!
12 x V3.
Point of interest: the contractor of choice looks to be UCP based on logos on the high vis.
Home - UCP Choice
UCP Choice is a leading national provider of HV connections helping to accelerate the move to electric vehicles and renewable energy.
ucpchoice.co.uk
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