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UMC handle stuck in the charging port longer than it should

Discussion in 'Model S: Battery & Charging' started by CME, Feb 6, 2015.

  1. CME

    CME Member

    Joined:
    Feb 6, 2015
    Messages:
    18
    Location:
    United States
    I usually need to wait 5~10 seconds after grasping the handle (with thumb pressing the button), until the locking mechanism releases it; but some times it takes much longer, like 20~30 seconds. Am I doing anything wrong? is there a fix?

    I always made sure the doors are unlocked before attempting the unplugging.
     
  2. jerry33

    jerry33 S85 - VIN:P05130 - 3/2/13

    Joined:
    Mar 8, 2012
    Messages:
    13,647
    Location:
    Texas
    Get in touch with service because it should be almost instant. It's been almost instant for me, rarely do I have to wait.
     
  3. ecarfan

    ecarfan Well-Known Member

    Joined:
    Sep 21, 2013
    Messages:
    15,749
    Location:
    San Mateo, CA
    @CME, what you describe is not normal behavior. Contact your Service Center.
     
  4. CME

    CME Member

    Joined:
    Feb 6, 2015
    Messages:
    18
    Location:
    United States
    @jerry33 @ecarfan good to know, will get in touch with the service center.
     
  5. CME

    CME Member

    Joined:
    Feb 6, 2015
    Messages:
    18
    Location:
    United States
    After talking to people, I've discovered that push-before-Pull strategy works very well, my handle is no longer stuck in the charging port !!
     

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