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Hmmmm, I didn't think those things were related. Out of curiosity, is the led indicator on the wall charger always blue? And I guess you know that the red indicator on the charge port indicates a charge fault. Check the message on the touch screen.
Take your UMC and use your 120V adapter and test charging from home power and on 120V. Slow but helps understand. This is something that your SC would want you to do. Don't forget to scale your amp back on the screen to insure the car is not trying to pull more than allowed. Would also be a good idea to see if lowering the charge rate on the screen allows the car to begin charging with your WC.