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Unable to log in, or reset password.

Discussion in 'Model S: User Interface' started by AMPd, Jul 10, 2017.

  1. AMPd

    AMPd Active Member

    Joined:
    Nov 27, 2012
    Messages:
    2,197
    Location:
    Northern California
    For some reason I can't log into my app, keeps saying the password is incorrect.
    When I try resetting the password I get the email, enter a new password and when I hit confirm I get an error saying I clicked on a one time link that has expired.

    Anyone know what's going on?
     
  2. reserves

    reserves Member

    Joined:
    Jul 10, 2017
    Messages:
    27
    Location:
    Brighton
    Have exactly the same issue, can't login and same error when trying to change password, must be a glitch.
     
  3. AMPd

    AMPd Active Member

    Joined:
    Nov 27, 2012
    Messages:
    2,197
    Location:
    Northern California
    Called Tesla's tech support and they reset the password and I was able to log in
    They said it was a known issue and techs were working on resolving it.
     

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