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Unable to login Youtube

Discussion in 'Model 3: User Interface' started by low2500, Nov 29, 2019.

  1. low2500

    low2500 Member

    Joined:
    Nov 29, 2019
    Messages:
    34
    Location:
    Houston
    I was unable to signin on Youtube. The error message is the browser is not valid.
    It won't even prompt me for the password.
    Does anyone has this problem?
     
    • Like x 2
  2. sduck

    sduck Mr. Duck

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    Location:
    Nashville TN
    Reboot your car, try again. It's working for almost everyone.
     
    • Disagree x 3
    • Informative x 1
  3. notrabbi5

    notrabbi5 Member

    Joined:
    Dec 1, 2019
    Messages:
    15
    Location:
    Virginia
    Did you ever find a solution? I won't say it works for everyone - I am having the same issue. Once I put my google password in it says my tesla browser not secure to login in and keep my information safe. I have tried to turn off 2 factor, allow less secure sites and rebooted the car....no luck - any help anyone?
     
    • Like x 2
  4. JulienW

    JulienW Active Member

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    Jul 7, 2018
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    2,507
    Location:
    Atlanta
    I logged on once and it stays logged in for me even after an update or restart.
     
  5. low2500

    low2500 Member

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    Location:
    Houston
    I rebooted the screen but it is still the same, not working
     
    • Like x 1
  6. sduck

    sduck Mr. Duck

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    How are you trying to log in? Do you have two factor authorization enabled? Are you using the web browser version or the built in app? What firmware version? Can you post a pic of the problem area?
     
  7. Trips

    Trips "Boring bonehead questions are not cool. Next?"

    Joined:
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    Location:
    Omaha, NE
    Is there a way get local channels with YouTube TV for regional football games? I get the message that I need to verify my location in the browser and can't find a way to do that. I have tried using the cars app and browser and get the same.
     
  8. low2500

    low2500 Member

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    Location:
    Houston
    I got this screen ( see attached ) and It won't even allow me to get to the screen prompting for password.
     
    • Like x 1
  9. low2500

    low2500 Member

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    Nov 29, 2019
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    Location:
    Houston
    I can't up;oad the pic, it says
    COULDN'T SIGN YOU IN

    YOU ARE TRYING TO SIGN IN FROM A BROWSER OR APP THAT DOESN'T ALLOW US TO KEEP YOUR ACCOUNT SECURE.
    TRY USING A DIFFERENT BROWSER
     
    • Helpful x 1
    • Like x 1
  10. james35280

    james35280 Member

    Joined:
    May 27, 2019
    Messages:
    9
    Location:
    UK
    Youtube now goes out of Telefonica Spain's IP, rather than KPN Netherlands. I wonder if the IP change is why your account is not allowed to login. Have you checked for any google security alerts in your google security console?
     
    • Like x 1
  11. low2500

    low2500 Member

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    Location:
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    I checked and there is nothing unusual, I can log in to Youtube from my phone and desktop with no isssue.
     
    • Like x 1
  12. sduck

    sduck Mr. Duck

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    Perhaps you can't upload a pic because of your low post count. However, you didn't answer the other questions: How are you trying to log in? Do you have two factor authorization enabled? Are you using the web browser version or the built in app? What firmware version? You should not be getting that error if you are using the built in app, which is why seeing a pic might help to determine how you are trying to log in.
     
  13. DopeGhoti

    DopeGhoti Active Member

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    Phoenix, AZ
    PSA: If you are logged into YouTube, this means that anyone sitting in your car can read anything in your gmail account. Or send emails as you.
     
    • Disagree x 4
    • Helpful x 2
    • Love x 1
  14. 640k

    640k Member

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    i had these errors yesterday too. had to keep reloading the site. all is good now.
     
  15. sduck

    sduck Mr. Duck

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    This is true, and something everyone needs to be aware of. Log out when you take your car in for service, or leave it with anyone else, or even you share it with a family member. (or if you're forgetful like me, just stay logged out unless you really want to watch something and your phone won't do)
     
    • Disagree x 3
    • Like x 2
  16. low2500

    low2500 Member

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    Location:
    Houston
    I log in to Youtube on the desktop and they send me a text to my Pixel 3 phone to confirm.
    I sue the built in YOUTUBE app
    My firmware is 2019.36.2.3.4a358fb
     
  17. sduck

    sduck Mr. Duck

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    Location:
    Nashville TN
    Then I don't know what the problem is. It sounds like it should work, I've never gotten that error. What I've seen in other similar situations is that the tesla keyboard doesn't have all the characters, sometimes you have to change your password to get it to work, although I don't see how that would cause your symptoms.

    I tried signing out and signing back in, to make sure it works for me, it worked with no problems. First you click the button at the top right
    1.jpg

    ...then enter your gmail address (I've entered mine before, so it popped up automatically -
    2.jpg

    ...then it prompts you for a password...
    3.jpg

    If you have two factor turned on, then it sends a code to your phone, which you enter - I'd already done that, so didn't need to re-enter it, and then your signed in -
    4.jpg

    Don't know if any of this will help you, but maybe it'll help someone.
     
    • Helpful x 1
    • Like x 1
    • Disagree x 1
  18. low2500

    low2500 Member

    Joined:
    Nov 29, 2019
    Messages:
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    Location:
    Houston
    Unfortunately, I don't even get to the password screen before getting the

    COULDN'T SIGN YOU IN

    YOU ARE TRYING TO SIGN IN FROM A BROWSER OR APP THAT DOESN'T ALLOW US TO KEEP YOUR ACCOUNT SECURE.
    TRY USING A DIFFERENT BROWSER
     
    • Like x 4
  19. Ry3n

    Ry3n Member

    Joined:
    Nov 28, 2019
    Messages:
    38
    Location:
    Portland, OR
    I have the same issue.

    Follow step 1,2,3 as shown here and get the error from Google saying "not a secure browser" or something like that and refuses to log in.
     
    • Like x 3
  20. low2500

    low2500 Member

    Joined:
    Nov 29, 2019
    Messages:
    34
    Location:
    Houston
    Someone suggest me to change the Google sign in settings or to authorize a trusted device but it didn't work
     
    • Like x 1

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