Unable to operate message

[andrewsjra]

I don’t remember the exact message that appeared this afternoon on my screen but I was in my car and attempted to place my car in reverse. Instead of going into reverse it popped up some message that said the car is unable to operate. I was on the phone before I got in and maybe rushed to start the car. I don’t recall honestly but have never seen this message before. I kept trying to throw it in reverse and drive and the same message popped up. I decided to wait about 20 seconds and then I was able to put it into reverse. Not sure what I did wrong that caused this. I’ve had the car since November, 2018 and never seen this message. Anyone else seen this message or what may have caused it?

 

[UncleCreepy]

Hard to tell without seeing the exact message.

My crystal ball says that the car didn't detect your phone key when you first tried. Sometimes it takes a moment even if there is already music playing via bluetooth.

Just to clarify: was the car in D, N or P when you tried to put it in reverse? Were you driving just before this happened?

 

[brkaus]

I don’t recall. Is there a message history?

I agree with above. Probably key not detected in car or foot not on brake?

 

[andrewsjra]

My car was asleep and I got in it. I don’t know if the car was locked but I presume as it usually locks when I walk away. Very seldom it doesn’t lock. My car was in park when I attempted to throw it in reverse. I’m almost positive I had my foot on the brake but maybe I didn’t press down on it. I do it on instinct but thinking maybe since I was distracted being on the phone I didn’t press down on the brake or maybe didn’t touch it at all. I guess I should test it to see if I receive the same notification. I’ll keep you posted.

 

[andrewsjra]

I tested by placing the car in drive Or reverse without putting my foot down on the brake and it says to put the foot on the brake. I tried disabling Bluetooth and getting back in the car and it says to use my Tesla key card to operate the vehicle. So really not sure what caused the notification. I should have taken a photo of it. If it happens again i will definitely do that.

 

[danarcha]

I don’t recall. Is there a message history?

I agree with above. Probably key not detected in car or foot not on brake?

Yes there is a message history. Go into the service menu and touch "notifications". It will show past notifications and error messages.

 

[andrewsjra]

I checked it but looks like it only shows today. Probably could have seen it if I did it that day. Bummer

 

[andrewsjra]

I contacted Tesla customer service and they pulled my logs. The message was “Please Wait While Vehicle Systems Power Up”. I searched this and seems like when it happens to people the car is inoperable for a short period of time. Sounds like my car was in a deep sleep and maybe I rushed to take off.

 

[jjrandorin]

I contacted Tesla customer service and they pulled my logs. The message was “Please Wait While Vehicle Systems Power Up”. I searched this and seems like when it happens to people the car is inoperable for a short period of time. Sounds like my car was in a deep sleep and maybe I rushed to take off.

Very nice of you to come back and close the loop on this, much appreciated. So many times people post a question, then find the answer and dont say what it was.