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Unable to purchase range upgrade

Discussion in 'Model S' started by realvvk, Oct 30, 2018.

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  1. realvvk

    realvvk Member

    Joined:
    Feb 8, 2017
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    Location:
    Philadelphia
    I wanted to purchase a range upgrade for my 60D. So I logged on to my Tesla account page. I see TWO identical options for range upgrade. I click on "Buy" button and it takes me back to my account page. I have contacted Tesla customer service but have not heard back from them. Has anyone else encountered this issue? Thanks!
     
  2. Uncle Paul

    Uncle Paul Well-Known Member

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    Canyon Lake,CA
    Availability will depend on your VIN. Service will be able to let you know if your Tesla is eligible.
     
    • Like x 1
  3. Oldschool496

    Oldschool496 Member

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    Did they make 60 kWh that were not ever intended to be 75 upgradeable? You have the upgrade option on the screen, I would think you should be able to upgrade.

    I would think you would have two, one to get from 60 to 70 and one to take you from 70 to 75kW. Maybe second one just takes you all the way from 60 to 75 in one shot. Not sure why its not working for you. Service should know and I would think Tesla wants your $$$. Good Luck.
     
  4. BerTX

    BerTX Supporting Member

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    I'm sure it's just a glitch. There probably are not that many still doing the upgrade, so the mechanism is probably rusty (and hey, it's still in beta anyway, no doubt ;)).

    If you have a 60D, it should be upgradable. All of them are. One word of caution, though -- although you are nominally supposed to end up with 259 rated miles, you will quite probably not have anything near that. Your battery has degraded, and the upgrade will not make it "new", it will just quit hiding how old it is...
     
    • Helpful x 1
  5. WARP 10

    WARP 10 Member

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    San Diego
    I don't believe there was ever an option to go from 60 to 70, at least there wasn't for me when I upgraded to 75. Also, aren't there model 60s out there from prior to 2016 that were not a configuration that could be upgraded (battery was truly 60kW)?
     
  6. croman

    croman Active Member

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    Chicago, IL
    They will not be dual motor. All S60D are upgradeable. S60 only with new fascia can be upgraded. With old fascia cannot.
     
  7. ClarkJoeKent

    ClarkJoeKent Member

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    Mar 22, 2017
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    Location:
    Johns Creek, GA
    Also depending on your VIN, try to get it “uncorked” for quicker 0-60 acceleration! This is something you’ll have to get done at the service center.
     
    • Like x 1
  8. realvvk

    realvvk Member

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    Feb 8, 2017
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    261
    Location:
    Philadelphia
    This is why I am paying up. Not the range. My warranty is almost out, so I thought I would do this while I can. 2017 S60D with 46k+ miles.
     
  9. Oldschool496

    Oldschool496 Member

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    Sep 27, 2017
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    Location:
    Florida
    My MS started its life as a 70D(pretty sure it was a 60D upgradeable battery) was upgraded by Tesla itself to a 75D, I have two Monroneys, one is 70D and one is 75D both with the same VIN#.
     

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