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Unable to Transfer M3 Ownership?!

Discussion in 'Model 3' started by mattreidy, Feb 22, 2018.

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  1. mattreidy

    mattreidy Member

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    Here's a good one...

    I picked up my new Model 3 last week and my wife didn't want it so I sold it to someone in another state.

    I called Tesla today to have the car removed from my account and was told they "can't do that yet - the system isn't able to".

    So now the new owner can't use his phone as a key and can't supercharge because I've removed the credit card from my account to ensure that I don't pay for his visits to the superchargers.

    I asked when this capability would be in place and was told that they don't know.

    Wow Tesla - I'm a huge fan, but this is basic stuff... I didn't ask to have my account associated with the car upon delivery, they just automatically do it.

    Anyone else sell or buy one and run into this? Any work-arounds?
     
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  2. Troy

    Troy Active Member

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    #2 Troy, Feb 22, 2018
    Last edited: Feb 22, 2018
    I think the owner should contact Tesla and ask them to move the car into his account. They will ask for proof of ownership. That's how it works with the S/X.
     
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  3. novox77

    novox77 1.21 Gigawatts

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    Are we talking about contacting Tesla corporate customer service? Or local service center?
     
  4. mattreidy

    mattreidy Member

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    Corporate - 24x7 Roadside assistance number - there's an option for "transfer of ownership"...
     
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  5. kzod

    kzod Member

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    boo hoo. You ordered a car to make some profit and Tesla isn't helping you out. I feel so bad for you.
     
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  6. coconutboy84

    coconutboy84 Member

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    lol literally what i was thinking.
     
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  7. bonnie

    bonnie I play a nice person on twitter.

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    The new owner should email [email protected]. In the email they should include:
    • Request to move from one account to another
    • A copy of new owner's driver's license
    • The Tesla email address on the new owner's account (if different than the one they use for contact)
    • A copy of the registration with the new owner's name (matching the drivers license)
    • The seller's (ie, your) email address & phone number (so if Tesla want to verify)

    It usually takes a couple days to transfer over, but may take up to a week. Many people have moved a Model 3 from one account to another successfully. Including me. :)
     
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  8. mattreidy

    mattreidy Member

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    Actually, no - my wife decided she didn't want the car after I already put $3500 down on it and Tesla wouldn't let me back out... Either way, I've got my money so I'm not harmed one bit by the "problem" - I just think it's absurd that they're not ready for this scenario yet.
     
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  9. mattreidy

    mattreidy Member

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    Thank you!
     
  10. mattreidy

    mattreidy Member

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    Think what you want... but you're wrong. ;)
     
  11. coconutboy84

    coconutboy84 Member

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    sure ;)
     
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  12. ℬête Noire

    ℬête Noire Active Member

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    Pretty sure they are referring to the Federal tax credit. But of course you want put that on your taxes now. Maybe you could claim plausible deniability if you claimed it then resold the car inside the 2 year window but filing it after you resell it, and getting caught at that will lead to a Bad Time.
     
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  13. Trevor B

    Trevor B Active Member

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    Uh huh :rolleyes:
     
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  14. HankLloydRight

    HankLloydRight No Roads

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    uh, no. Tesla has no involvement or concern of owners claiming the tax credit. There's also no stipulation in the federal tax code for how long you must own the car in order to claim the credit ("two year window"). It is PERFECTLY legal to buy the car, sell it the next day, and claim the tax credit the following year when you file your taxes... well after the car is long gone. The only stipulation is that you didn't buy the car "for resale." If I bought the car, and on day two decided I didn't like it (for whatever reason), and decided to sell it, still legal to sell and claim the tax credit. And only the first owner can claim the tax credit in the year they bought the car. There's no reason you can't claim the credit after the car is sold.
     
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  15. S4WRXTTCS

    S4WRXTTCS Well-Known Member

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    I don't think it's so black and white either way.

    Instead it was something they couldn't really try out before buying. It's not like most of us have had the opportunity to test drive it before buying it.

    So instead people know that if they buy it they can sell it easily, and probably make a profit. Most of the profit now days is in the federal tax rebate. It's perfectly legal to do so as the first owner of the car, but might make for a small ethical dilemma for some people because it feels like it's cheating. The whole rich get richer sort of thing.
     
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  16. david_42

    david_42 Member

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    This could be a problem, as I made the reservation, but it will be my wife's car and phone.

    On the other hand, Telsa has a year to fix this.
     
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  17. HankLloydRight

    HankLloydRight No Roads

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    #17 HankLloydRight, Feb 24, 2018
    Last edited: Feb 24, 2018
    It's already fixed. See @bonnie's post above. It's trivially easy to transfer ownership between accounts.

    The "problem" is that the new owner needs to initiate the transfer, not the "seller".
     
    • Informative x 1
  18. bonnie

    bonnie I play a nice person on twitter.

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    Exactly. The system is not broken, there is nothing to be fixed - just some confusion on what is needed and who to contact. (For the record, this is the same process that has been in place for years.)
     
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  19. Kcharwood

    Kcharwood Member

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    My brother in law let me have his reservation, and it’s currently en route to the delivery center.

    Does anyone know if this process can be kicked off pre delivery, or do we need to wait until delivery?
     
  20. bonnie

    bonnie I play a nice person on twitter.

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    It cannot be transferred off the account that was used to reserve, but you should have asked your delivery specialist to title and register in the name you want used from the beginning. In other words, my first reservation went to my sister. I had it titled and registered in her name, using her address. But it was on my Tesla account. After she took delivery, we followed what I listed in Post #7, above, to get it moved to her Tesla account. (She set up the account in advance.)

    So beforehand, she uploaded her drivers license, her proof of insurance, her credit card info (for supercharging). She was the alternate contact on my account, also. I asked the delivery specialist to register/title in her name.

    If you don't have it titled in the right name to begin with, it's iffy who can take the federal tax credit.
     
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