This above is a quote from the thread: Tailgate Release Actuator Issue - Page 2. The refusal of Tesla to provide parts listings and diagrams, and service manuals, is troubling. I just wrote this below to an FTC blog post on the subject of Tesla (Direct-to-consumer auto sales: Itâ€™s not just about Tesla | Federal Trade Commission). It would be nice if we could get the FTC interested in encouraging Tesla to make parts listings and diagrams, and service manuals available to its owners and independent service shops at a reasonable cost: (My comment to the FTC): Thank you for your insightful comments on automobile manufacturer direct selling to the public. There is a companion issue that is directly in the purview of Tesla, however. That is Tesla’s absolute refusal to make available its parts lists and service manuals/diagrams to the public and independent shops. This issue should be equally of concern to the FTC. In fact, FTC’s support for direct-to-public selling should come with the quid pro quo of Tesla making its parts lists and service manuals/diagrams readily available to the owners of its cars. Tesla will only make available its service manuals when forced to by state law and then only to state residents at a high cost. Apparently Massachusetts is the only state that requires it. See: Service Manual Subscriptions. There are several reasons why automobile manufacturer parts lists and service manuals should be made available to Tesla owners and to independent shops. Tesla service only being available at a manufacturer-owned dealership appears to be somewhat of a restraint of trade. From a safety standpoint, having owners and independent shops working on an automobile “blind” to its part and service documentation puts both the car owner and the general public potentially at risk. Posts like this on the Tesla Motors Club site are not uncommon Tailgate Release Actuator Issue - Page 2. "I am having an issue with the tailgate actuator not working. Does anyone have instructions how to remove and replace this part? I have Tesla sending me a replacement actuator but they won't supply instructions." Tesla has now been selling their cars to the public since 2008. Yet, there are no parts lists nor service manuals available to owners of the cars. Is requiring Tesla to make available the parts lists and service manuals to its automobiles something that can be an FTC issue? Thank you. It would be nice if the FTC would forcefully encourage Tesla to provide parts lists/diagrams and service manuals. Asking Tesla itself does not seem to have yielded results.