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Universal Mobile Connector - failed

Discussion in 'Roadster' started by harbthom, Jul 11, 2012.

  1. harbthom

    harbthom New Member

    Joined:
    Aug 5, 2010
    Messages:
    3
    Roadster #916. 1st owner. Delivered 2010Jul6.

    Universal Mobile Connector was failing this month, resort to using the dreaded yellow backup cord for a week. Happenstance required bringing in for warranty issue on the headlamps (non xeon, a film was flaking off the surface of lens - 2nd time it's happened). Told that the UMC is not covered under warranty. $1500 part has to be ordered? Told that my old UMC is submitted as a "core" for use in refurbishment? Are these "new" UMC's or simply refurbished items?

    Anyone else have 1) issues with their Roadster's UMC failing, 2) comments on a failed UMC being covered under warranty (was apx 2yr point of ownership)
     
  2. I think you got ripped off, the UMC without a core is $1500 from the Tesla online store....There are people here that would pay you money for your "failed" UMC (me!).

    If the part is under warranty Tesla can replace it with a refurbished part, if you buy it directly from them I think it has to be new. I do not think Tesla can sell used parts and not say they are used/refurb. They will probably "fix" your UMC and use it as a warranty replacement.

    The Tesla Roadster Bumper to Bumper warranty really does not specifically exclude the UMC (although it could be seen as an accessory).
     
  3. NigelM

    NigelM Recovering Member

    Joined:
    Apr 3, 2011
    Messages:
    13,257
    Location:
    Sarasota, FL
    I had a UMC failure after 11 months. Tesla replaced it with a new one.
     

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