I have had my phone connected to the Y for 7+ months now.
It worked yesterday.
Today, I get Unknown User API error.
Both Wifi and Bluetooth are turned on.
I can log into the Tesla Account via the website with no issues.
I tried resetting the password for the Tesla Account which seems to have worked.
However, when I log in via the phone, it asks for username and password.
I provide the same information as I did when I logged in via the browser to the Tesla account.
I get Unknown User API error.
I read page 155 of the owner's manual which discussed the mobile app.
Mobile Access is enabled.
I got into the Y and it recognized the phone key and I could drive it.
Any thoughts, suggestions?
It worked yesterday.
Today, I get Unknown User API error.
Both Wifi and Bluetooth are turned on.
I can log into the Tesla Account via the website with no issues.
I tried resetting the password for the Tesla Account which seems to have worked.
However, when I log in via the phone, it asks for username and password.
I provide the same information as I did when I logged in via the browser to the Tesla account.
I get Unknown User API error.
I read page 155 of the owner's manual which discussed the mobile app.
Mobile Access is enabled.
I got into the Y and it recognized the phone key and I could drive it.
Any thoughts, suggestions?